Complexity, fuzziness, and ergonomic incompatibility issues in the control of dynamic work environments

This paper explores some of the basic methodological issues related to the foundations of ergonomics as a science. In the first part, the modelling efforts in ergonomics research are reviewed. Next, the issue of fuzziness inherent to all complex human-machine-environment systems is discussed. Finally, the concepts of ergonomic system and its entropy are presented, and the principle of ergonomic incompatibility is formulated. It is proposed that the aim of the science of ergonomics is to identify, determine, and reduce the undesirable system's entropy. In this view, it is postulated that the basic aim of ergonomics is realized through the unique investigative process exploring the ergonomic system's incompatibilities.

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