Fostering and Sustaining Innovation in a Fast Growing Agile Company

Sustaining innovation in a fast growing software development company is difficult. As organisations grow, peoples' focus often changes from the big picture of the product being developed to the specific role they fill. This paper presents two complementary approaches that were successfully used to support continued developer-driven innovation in a rapidly growing Australian agile software development company. The method "FedExTM Day" gives developers one day to showcase a proof of concept they believe should be part of the product, while the method "20% Time" allows more ambitious projects to be undertaken. Given the right setting and management support, the two approaches can support and improve bottom-up innovation in organizations.

[1]  G. Morgan,et al.  Images of Organizations , 1997 .

[2]  R. Rothwell Towards the Fifth‐generation Innovation Process , 1994 .

[3]  Mary Helen Fagan,et al.  The Influence of Creative Style and Climate on Software Development Team Creativity: An Exporatory Study , 2004, J. Comput. Inf. Syst..

[4]  Steve Dunphy,et al.  Acceptance of innovations: The customer is the key! , 1995 .

[5]  Mohan Subramaniam,et al.  The Influence of Intellectual Capital on the Types of Innovative Capabilities , 2005 .

[6]  Rory O'Connor,et al.  An investigation into software development process formation in software start-ups , 2008, J. Enterp. Inf. Manag..

[7]  Chris W. Clegg,et al.  Implicating trust in the innovation process , 2002 .

[8]  Alistair Cockburn,et al.  Agile Software Development: The Business of Innovation , 2001, Computer.

[9]  Tore Dybå,et al.  Overcoming Barriers to Self-Management in Software Teams , 2009, IEEE Software.

[10]  Tore Dybå,et al.  Challenges of shared decision-making: A multiple case study of agile software development , 2012, Inf. Softw. Technol..

[11]  Sylwia Męcfal Recenzja książki. Robert K. yin, Case Study Research. Design and Methods (fourth Edition), thousand Oaks, CA: Sage Publications, 2009 , 2012 .

[12]  Kari Sipilä,et al.  Communication as a Determinant of Organizational Innovation , 2000 .

[13]  Tufan Koc,et al.  Organizational determinants of innovation capacity in software companies , 2007, Comput. Ind. Eng..

[14]  D. Third OECD/Eurostat . Oslo Manual-Guidelines for Collecting and Interpreting Technological Innovation Paris, France: , 2005 .

[15]  Stephen Roper,et al.  The Determinants of Innovation: R & D, Technology Transfer and Networking Effects , 1999 .

[16]  J. D. Jong,et al.  Determinants of Co-Workers' Innovative Behaviour: An Investigation into Knowledge Intensive Services , 2003 .

[17]  Wang Yanfei,et al.  Innovative Capabilities in the Process of Knowledge Sharing to Firm Performance , 2007, 2007 International Conference on Wireless Communications, Networking and Mobile Computing.

[18]  Andreas Herrmann,et al.  Determinants of radical product innovations , 2006 .

[19]  Clayton M. Christensen,et al.  Seeing What's Next: Using the Theories of Innovation to Predict Industry Change , 2005 .

[20]  C. Bloch,et al.  Oslo Manual - Guidelines for Collecting and Interpreting Innovation Data, 3rd edition: Proposed Guidelines for Collecting and Interpreting Innovation Data , 2005 .

[21]  Peter Axel Nielsen,et al.  Misfit or Misuse? Lessons from Implementation of Scrum in Radical Product Innovation , 2008, XP.

[22]  M. Hoegl,et al.  Teamwork Quality and the Success of Innovative Projects , 2001 .

[23]  Tore Dybå,et al.  Empirical studies of agile software development: A systematic review , 2008, Inf. Softw. Technol..

[24]  Tony Gorschek,et al.  A Lightweight Innovation Process for Software-Intensive Product Development , 2010, IEEE Software.

[25]  Rosanna Garcia,et al.  A critical look at technological innovation typology and innovativeness terminology: a literature review , 2002 .

[26]  D. Doloreux,et al.  Patterns of innovation in knowledge-intensive business services , 2009 .

[27]  Pär J. Ågerfalk,et al.  Introduction to the Special Issue - Flexible and Distributed Information Systems Development: State of the Art and Research Challenges , 2009, Inf. Syst. Res..

[28]  Lynda Aiman-Smith,et al.  Assessing Your Organization's Potential for Value Innovation , 2005 .

[29]  Elgar Fleisch,et al.  Innovation of product-related services , 2008 .

[30]  Philip O'Regan,et al.  Governance structures and innovation in the Irish Software Industry , 2008 .

[31]  Carmen Cabello-Medina,et al.  Social and organizational capital: Building the context for innovation , 2010 .

[32]  Alistair Cockburn,et al.  Agile Software Development , 2001 .

[33]  Ingrid Bonn,et al.  Developing strategic thinking as a core competency , 2001 .

[34]  Christopher A. Voss,et al.  Determinants of success in the development of applications software , 1985 .

[35]  Sjoerd Beugelsdijk,et al.  Entrepreneurial culture, regional innovativeness and economic growth , 2007 .

[36]  Pär J. Ågerfalk,et al.  Flexible and distributed information systems development , 2006 .

[37]  John Freeman,et al.  Models of Innovation: Startups and Mature Corporations , 2007 .

[38]  Pekka Abrahamsson,et al.  ‘Lots done, more to do’: the current state of agile systems development research , 2009, Eur. J. Inf. Syst..

[39]  Charles W. Prather Use Mistakes to Foster Innovation , 2008 .

[40]  Christoph Wecht,et al.  Extreme customer innovation in the front-end: learning from a new software paradigm , 2006, Int. J. Technol. Manag..

[41]  Chun-Yao Tseng,et al.  Technological innovation and knowledge network in Asia: Evidence from comparison of information and communication technologies among six countries , 2009 .

[42]  Cengiz Yılmaz,et al.  INNOVATIVE CAPABILITY, INNOVATION STRATEGY AND MARKET ORIENTATION: AN EMPIRICAL ANALYSIS IN TURKISH SOFTWARE INDUSTRY , 2008 .

[43]  Keng Siau,et al.  Agile Modeling, Agile Software Development, and Extreme Programming: The State of Research , 2005, J. Database Manag..