Dr. Fox Rocks: Using Data-mining Techniques to Examine Student Ratings of Instruction

Few traditions in higher education evoke more controversy, ambivalence, criticism, and, at the same time, support than student evaluation of instruction (SEI). Ostensibly, results from these end-of-course survey instruments serve two main functions: they provide instructors with formative input for improving their teaching, and they serve as the basis for summative profiles of professors’ effectiveness through the eyes of their students. In the academy, instructor evaluations also can play out in the high-stakes environments of tenure, promotion, and merit salary increases, making this information particularly important to the professional lives of faculty members. At the research level, the volume of the literature for student

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