Value added distribution of parcels in Japan

Abstract Yamato Transport Corporation recently entered the parcels business and has been very successful, taking the largest share of the market, in competition with the Japanese Post Office. By the use of a computerized information system, the company provides a rapid high quality service. Yamoto offers a pick up and delivery service. It uses retail stores for receiving the parcels and every driver has a small ‘point of sale’ terminal. The company has built its transportation network systematically, one step at a time.