Shopping for Privacy on the Internet

Privacy laws in the United States rely heavily on consumers' ability to protect their personal information in the marketplace. Consumers are expected to make decisions about sharing their personal information in exchange for various benefits (e.g., information on web sites, shopping bargains, access to databases). This paper examines behavioral science research that explains why consumers are not likely to do this efficiently, and why a market for information privacy online is destined to fail.

[1]  Daniel R. Horne,et al.  The Privacy Paradox: Personal Information Disclosure Intentions versus Behaviors , 2007 .

[2]  Nora J. Rifon,et al.  Promoting i-Safety: Effects of Privacy Warnings and Privacy Seals on Risk Assessment and Online Privacy Behavior , 2007 .

[3]  Koutarou Suzuki,et al.  RFID Privacy Issues and Technical Challenges , 2005, IEEE Engineering Management Review.

[4]  George R. Milne,et al.  A Longitudinal Assessment of Online Privacy Notice Readability , 2006 .

[5]  Tamara Dinev,et al.  An Extended Privacy Calculus Model for E-Commerce Transactions , 2006, Inf. Syst. Res..

[6]  Richard T. Watson,et al.  The U-Constructs: Four Information Drives , 2006, Commun. Assoc. Inf. Syst..

[7]  David A. Vise The Google Story , 2005 .

[8]  Sejung Marina Choi,et al.  Your Privacy Is Sealed: Effects of Web Privacy Seals on Trust and Personal Disclosures , 2005 .

[9]  P. Lunt,et al.  Privacy versus willingness to disclose in e-commerce exchanges: The effect of risk awareness on the relative role of trust and control , 2004 .

[10]  B. J. Fogg,et al.  Prominence-interpretation theory: explaining how people assess credibility online , 2003, CHI Extended Abstracts.

[11]  Kai-Lung Hui,et al.  The Value of Online Information Privacy: An Empirical Investigation , 2003 .

[12]  Barbara L. Gross,et al.  What consumers know and what they do: An investigation of consumer knowledge, awareness, and use of privacy protection strategies , 2003 .

[13]  James P. Nehf,et al.  Recognizing the Societal Value in Information Privacy , 2003 .

[14]  W. Poundstone Beware the Interview Inquisition , 2003 .

[15]  R. Watson,et al.  U-commerce: Expanding the universe of marketing , 2002 .

[16]  Anthony D. Miyazaki,et al.  Internet Seals of Approval: Effects on Online Privacy Policies and Consumer Perceptions , 2002 .

[17]  Erik Brynjolfsson,et al.  Consumer Decision-Making at an Internet Shopbot , 2001 .

[18]  Erik Brynjolfsson,et al.  Consumer Decision-Making at an Internet Shopbot , 2001 .

[19]  Daniel J. Solove,et al.  Privacy and Power: Computer Databases and Metaphors for Information Privacy , 2001 .

[20]  Andrew J. Rohm,et al.  Consumer Privacy and Name Removal across Direct Marketing Channels: Exploring Opt-In and Opt-Out Alternatives , 2000 .

[21]  George R. Milne Privacy and Ethical Issues in Database/Interactive Marketing and Public Policy: A Research Framework and Overview of the Special Issue , 2000 .

[22]  J. Phelps,et al.  Privacy Concerns and Consumer Willingness to Provide Personal Information , 2000 .

[23]  K. Sheehan,et al.  Dimensions of Privacy Concern among Online Consumers , 2000 .

[24]  Eve M. Caudill,et al.  Consumer Online Privacy: Legal and Ethical Issues , 2000 .

[25]  J. Jacoby Is it Rational to Assume Consumer Rationality? Some Consumer Psychological Perspectives on Rational Choice Theory , 2000 .

[26]  Eugene Volokh,et al.  Freedom of Speech, Information Privacy, and the Troubling Implications of a Right to Stop People from Speaking About You , 2000 .

[27]  K. Sheehan,et al.  Flaming, Complaining, Abstaining: How Online Users Respond to Privacy Concerns , 1999 .

[28]  K. M. Saunders,et al.  Counteracting Identity Fraud in the Information Age: The Identitiy Theft and Assumption Deterrence Act , 1999 .

[29]  C. Sunstein,et al.  Availability Cascades and Risk Regulation , 1999 .

[30]  M. F. Luce,et al.  Constructive Consumer Choice Processes , 1998 .

[31]  Michel Tuan Pham Representativeness, Relevance, and the Use of Feelings in Decision Making , 1998 .

[32]  S. Fournier,et al.  Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies , 1998 .

[33]  Matthew D. Adler Incommensurability and Cost-Benefit Analysis , 1998 .

[34]  M. F. Luce,et al.  Choosing to Avoid: Coping with Negatively Emotion-Laden Consumer Decisions , 1998 .

[35]  Chen Wang,et al.  Consumer privacy concerns about Internet marketing , 1998, CACM.

[36]  Christine Jolls,et al.  A Behavioral Approach to Law and Economics , 1998 .

[37]  M. Adler Law and Imcommensurability: Introduction , 1998 .

[38]  Ellen Garbarino,et al.  Cognitive Effort, Affect, and Choice , 1997 .

[39]  Piotr Winkielman,et al.  Subliminal affective priming resists attributional interventions. , 1997 .

[40]  G. Loewenstein,et al.  Explaining the Identifiable Victim Effect , 1997 .

[41]  Jonathan Baron,et al.  Regular ArticleProtected Values , 1997 .

[42]  J. Baron,et al.  Confusion of Relative and Absolute Risk in Valuation , 1997 .

[43]  Deborah Radcliff Network security: mission impossible , 1997 .

[44]  M. F. Luce,et al.  Organizational Behavior and Human Decision Processes When Time Is Money: Decision Behavior under Opportunity-cost Time Pressure , 2022 .

[45]  W. Viscusi Individual Rationality, Hazard Warnings, and the Foundations of Tort Law , 1996 .

[46]  Randall S. Peterson,et al.  Revising the value pluralism model: Incorporating social content and context postulates. , 1996 .

[47]  A. Tversky,et al.  Choice under Conflict: The Dynamics of Deferred Decision , 1992 .

[48]  M. Apter The Dangerous Edge: The Psychology of Excitement , 1992 .

[49]  R. Lazarus Progress on a cognitive-motivational-relational theory of emotion. , 1991, The American psychologist.

[50]  Eric J. Johnson,et al.  Information displays and preference reversals , 1988 .

[51]  B. Wernerfelt,et al.  Umbrella Branding as a Signal of New Product Quality: An Example of Signalling by Posting a Bond , 1988 .

[52]  J. Bettman,et al.  Effects of Framing on Evaluation of Comparable and Noncomparable Alternatives by Expert and Novice Consumers , 1987 .

[53]  Joel Huber,et al.  An Investigation of the Rationality of Consumer Valuations of Multiple Health Risks , 1987 .

[54]  Hal G. Gueutal,et al.  A Field Experiment Comparing Information-Privacy Values, Beliefs, and Attitudes Across Several Types of Organizations , 1983 .

[55]  Richard W. Olshavsky,et al.  Task complexity and contingent processing in decision making: A replication and extension , 1979 .

[56]  R. Olshavsky,et al.  Task Complexity and Contingent Processing in Brand Choice , 1979 .

[57]  James R. Bettman,et al.  Information Format and Choice Task Effects in Decision Making , 1979 .

[58]  Peter Wright The harassed decision maker: Time pressures, distractions, and the use of evidence. , 1974 .

[59]  Paul Slovic,et al.  From Shakespeare to Simon: speculations--and some evidence-- about man's ability to process information , 1972 .

[60]  H. Simon,et al.  A Behavioral Model of Rational Choice , 1955 .

[61]  Louis D. Brandeis,et al.  The Right to Privacy , 1890 .