How Self-Regulation Creates Distinct Values: The Case of Promotion and Prevention Decision Making

I propose that different relations among basic components of self-regulation produce distinct types of decision value: (a) Outcome value is produced when the consequences of a decision are relevant to the regulatory orientation of the decision maker, (b) value from fit is produced when goal pursuit means suit the regulatory orientation of the decision maker, and (c) value from proper means is produced when goal pursuit means are in agreement with established rules and normative principles. I use the regulatory focus distinction between promotion focus concerns with aspirations and accomplishments and prevention focus concerns with safety and responsibilities (Higgins, 1997, 1998) to illustrate outcome value and value from fit. Justification of a decision is used to illustrate value from proper means. I propose that decision makers are unlikely to distinguish among their experiences of these 3 types of value, and thus value from fit and value from proper means can be transferred to outcome value. I present evidence of such value transfer and consider its implications for value to the customer. I also reconsider sunk costs and the endowment effect in light of there being value beyond outcome value.

[1]  E. Higgins,et al.  Emotional responses to goal attainment: strength of regulatory focus as moderator. , 1997, Journal of personality and social psychology.

[2]  N Liberman,et al.  Promotion and prevention focus on alternative hypotheses: implications for attributional functions. , 2001, Journal of personality and social psychology.

[3]  N. Lewis A dynamic theory of personality , 1935 .

[4]  J. Russell,et al.  Independence and bipolarity in the structure of current affect. , 1998 .

[5]  S. Chaiken,et al.  The generality of the automatic attitude activation effect. , 1992, Journal of personality and social psychology.

[6]  M. Maehr Advances in Motivation and Achievement , 1991 .

[7]  A. Tversky,et al.  Prospect theory: analysis of decision under risk , 1979 .

[8]  Arie W. Kruglanski,et al.  What Makes You So Sure? Effects of Epistemic Motivations on judgmental Confidence , 1987 .

[9]  R. Abelson Decision making and decision theory , 1985 .

[10]  E. Higgins Making a good decision: value from fit. , 2000, The American psychologist.

[11]  W. T. Powers Behavior, the control of perception , 1973 .

[12]  H. Arkes,et al.  The Psychology of Sunk Cost , 1985 .

[13]  E. Tory Higgins,et al.  Development of regulatory focus: Promotion and prevention as ways of living. , 1998 .

[14]  H. Simon,et al.  A Behavioral Model of Rational Choice , 1955 .

[15]  E. Tory Higgins,et al.  Regulatory concerns and appraisal efficiency: the general impact of promotion and prevention. , 2001, Journal of personality and social psychology.

[16]  Lola L. Lopes,et al.  [Advances in Experimental Social Psychology] Advances in Experimental Social Psychology Volume 20 Volume 20 || Between Hope and Fear: The Psychology of Risk , 1987 .

[17]  J. Thibaut,et al.  Procedural Justice: A Psychological Analysis , 1976 .

[18]  E. Higgins Knowledge activation: Accessibility, applicability, and salience. , 1996 .

[19]  H. Simon,et al.  Motivational and emotional controls of cognition. , 1967, Psychological review.

[20]  Daniel Kahneman,et al.  Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias , 1991 .

[21]  E. Higgins,et al.  PSYCHOLOGICAL SCIENCE Research Article ENJOYING GOAL-DIRECTED ACTION: The Role of Regulatory Fit , 2022 .

[22]  E. Higgins,et al.  Expectancy x value effects: regulatory focus as determinant of magnitude and direction. , 1997, Journal of personality and social psychology.

[23]  Yaacov Trope,et al.  Social hypothesis testing: Cognitive and motivational mechanisms. , 1996 .

[24]  I. Janis,et al.  Decision Making: A Psychological Analysis of Conflict, Choice, and Commitment , 1977 .

[25]  N. Liberman,et al.  Approach and avoidance strength during goal attainment: regulatory focus and the "goal looms larger" effect. , 1998, Journal of personality and social psychology.

[26]  D. Bernoulli Exposition of a New Theory on the Measurement of Risk , 1954 .

[27]  David M. Sanbonmatsu,et al.  On the automatic activation of attitudes. , 1986, Journal of personality and social psychology.

[28]  Philip E. Tetlock,et al.  An Alternative Metaphor in the Study of Judgment and Choice: People as Politicians , 1991 .

[29]  E. Higgins,et al.  Beyond pleasure and pain. , 1997, The American psychologist.

[30]  Jutta Heckhausen,et al.  Motivation and Self-Regulation Across the Life Span: List of Contributors , 2009 .

[31]  A. Tversky,et al.  Judgment under Uncertainty: Heuristics and Biases , 1974, Science.

[32]  G. Miller,et al.  Plans and the structure of behavior , 1960 .

[33]  N. Roese,et al.  Counterfactual thinking and regulatory focus: implications for action versus inaction and sufficiency versus necessity. , 1999, Journal of personality and social psychology.

[34]  J. F. Dashiell,et al.  Theories of perception and the concept of structure. , 1955 .

[35]  R. Allers Cybernetics. Control and Communication in the Animal and the Machine by Norbert Wiener (review) , 2017 .

[36]  E. Higgins,et al.  Social psychology: Handbook of basic principles. , 1996 .

[37]  R. Thaler Toward a positive theory of consumer choice , 1980 .

[38]  James G. March,et al.  A primer on decision making : how decisions happen , 1994 .

[39]  Stuart S. Nagel,et al.  Procedural Justice: A Psychological Analysis , 1976 .

[40]  J. Swets,et al.  A decision-making theory of visual detection. , 1954, Psychological review.

[41]  D. Kahneman,et al.  Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias , 1991 .

[42]  N Liberman,et al.  Promotion and prevention choices between stability and change. , 1999, Journal of personality and social psychology.

[43]  G. Kelly The Psychology of Personal Constructs , 2020 .

[44]  T. Tyler,et al.  A Relational Model of Authority in Groups , 1992 .

[45]  William M. Smith,et al.  A Study of Thinking , 1956 .

[46]  J. Bruner On perceptual readiness. , 1957, Psychological review.

[47]  E. Tory Higgins,et al.  Promotion and Prevention Experiences: Relating Emotions to Nonemotional Motivational States , 2001 .

[48]  E. Higgins Promotion and Prevention: Regulatory Focus as A Motivational Principle , 1998 .

[49]  Kennon M. Sheldon,et al.  Goal striving, need satisfaction, and longitudinal well-being: the self-concordance model. , 1999, Journal of personality and social psychology.

[50]  J. N. Bassili Meta-judgmental versus operative indexes of psychological attributes: The case of measures of attitude strength. , 1996 .

[51]  N. Pennington,et al.  Explanation-based decision making: effects of memory structure on judgment , 1988 .

[52]  E. Higgins,et al.  Principles of Judging Valence: What Makes Events Positive or Negative? , 1996 .

[53]  Hylton Boothroyd Image Theory: Decision Making in Personal and Organizational Contexts. , 1990 .

[54]  A. Tversky,et al.  The Disjunction Effect in Choice under Uncertainty , 1992 .

[55]  L. F. Barrett,et al.  Handbook of Emotions , 1993 .

[56]  J. N. Bassili,et al.  Response Latency and the Accessibility of Voting Intentions: What Contributes to Accessibility and How it Affects Vote Choice , 1995 .

[57]  Charles S. Carver,et al.  Principles of self-regulation: Action and emotion. , 1990 .

[58]  E. Higgins,et al.  Continuities and discontinuities in self-regulatory and self-evaluative processes: a developmental theory relating self and affect. , 1989, Journal of personality.

[59]  Russell H. Fazio,et al.  Attitudes as object-evaluation associations: Determinants, consequences, and correlates of attitude accessibility. , 1995 .

[60]  J. Bargh Attention and Automaticity in the Processing of Self-Relevant Information , 1982 .

[61]  Icek Ajzen,et al.  The social psychology of decision making. , 1996 .

[62]  E. Higgins,et al.  Self-discrepancies and emotional vulnerability: how magnitude, accessibility, and type of discrepancy influence affect. , 1986, Journal of personality and social psychology.

[63]  B. Sternthal,et al.  The Effects of Knowledge, Motivation, and Type of Message on Ad Processing and Product Judgments , 1990 .

[64]  J. Bettman,et al.  Effects of Framing on Evaluation of Comparable and Noncomparable Alternatives by Expert and Novice Consumers , 1987 .

[65]  E. Higgins,et al.  Regulatory Focus and Strategic Inclinations : Promotion and Prevention in Decision-Making , 1997 .

[66]  S. Fiske,et al.  The Handbook of Social Psychology , 1935 .

[67]  N. Liberman,et al.  Distinguishing Gains from Nonlosses and Losses from Nongains: A Regulatory Focus Perspective on Hedonic Intensity , 2000 .

[68]  R. Dawes Behavioral decision making and judgment. , 1998 .

[69]  G. Zinkhan,et al.  Self-concept and advertising effectiveness: The influence of congruency, conspicuousness, and response mode , 1995 .

[70]  R. Thaler Mental accounting matters , 1999 .

[71]  Norbert Wiener,et al.  Cybernetics: Control and Communication in the Animal and the Machine. , 1949 .

[72]  R. Fazio How do attitudes guide behavior , 1986 .

[73]  Eric J. Johnson,et al.  The adaptive decision maker , 1993 .

[74]  Mario Mikulincer Peri Kedem,et al.  The impact of trait anxiety and situational stress on the categorization of natural objects , 1990 .

[75]  C. Carver,et al.  Attention and Self-Regulation: A Control-Theory Approach to Human Behavior , 1981 .

[76]  A. Tversky,et al.  The simulation heuristic , 1982 .

[77]  E. Higgins,et al.  Handbook of motivation and cognition : foundations of social behavior , 1991 .

[78]  Carol Sansone,et al.  "I don't feel like it": The function of interest in self-regulation. , 1996 .

[79]  G. Miller,et al.  Plans and the structure of behavior , 1960 .