Information technology—a challenge to ergonomics and design

Abstract The growth and some characteristics of information technology (IT) are outlined, and the importance of ergonomics in the design of IT systems is illustrated. Some immediate questions for the next 7 years are discussed, including research gaps and needs, the development of design procedures, a suggested ergonomics framework and some industrial design aspects. Longer-term questions discussed are the passing of paper, the reduction of writing, the victory of voice and the wired society. Finally, some of the important broader issues are mentioned and the need for collaborative synergy by ergonomists, computer professionals, architects and industrial designers is emphasized.

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