Construction contract administration in Malaysia using DFD: a conceptual model

Purpose – The purpose of this paper is to propose a conceptual model which is aimed at assisting end‐users, i.e. construction practitioners who are without a proper legal background for effective administration of construction contracts, to enable them to make correct interpretations and decisions in dealing with vast amount of legal information.Design/methodology/approach – This study proposes the application of data warehouse technology in the contract administration process of the construction industry. Upon identification of a comprehensive list of problems associated with construction contracts based on the feedback from 12 reputed experts in the construction industry, a conceptual model is developed using data flow diagram.Findings – The results show that data warehouse technology is feasible and practical to the construction practitioners in the contract administration process.Research limitations/implications – This research focuses only on the development of a conceptual model and thus the practi...

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