A Decision Support Model for Bank Branch Location Selection

Location selection is one of the most important decision making process which requires to consider several criteria based on the mission and the strategy. This study’s object is to provide a decision support model in order to help the bank selecting the most appropriate location for a bank’s branch considering a case study in Turkey. The object of the bank is to select the most appropriate city for opening a branch among six alternatives in the South-Eastern of Turkey. The model in this study was consisted of five main criteria which are Demographic, Socio-Economic, Sectoral Employment , Banking and Trade Potential and twenty one sub-criteria which represent the bank’s mission and strategy. Because of the multi-criteria structure of the problem and the fuzziness in the comparisons of the criteria, fuzzy AHP is used and for the ranking of the alternatives, TOPSIS method is used.

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