Fewer clicks and less frustration: reducing the cost of reaching the right folder

Helping computer users rapidly locate files in their folder hierarchies has become an important research topic in today's intelligent user interface design. This paper reports on FolderPredictor, a software system that can reduce the cost of locating files in hierarchical folders. FolderPredictor applies a cost-sensitive prediction algorithm to the user's previous file access information to predict the next folder that will be accessed. Experimental results show that, on average, FolderPredictor reduces the cost of locating a file by 50%. Another advantage of FolderPredictor is that it does not require users to adapt to a new interface, but rather meshes with the existing interface for opening files on the Windows platform.

[1]  Matt Pietrek Windows 95 System Programming Secrets , 1995 .

[2]  Pattie Maes,et al.  Agents that reduce work and information overload , 1994, CACM.

[3]  Bonnie A. Nardi,et al.  Finding and reminding: file organization from the desktop , 1995, SGCH.

[4]  Michelle A. Vincow,et al.  Navigation in Electronic Worlds Workshop Report , 1997 .

[5]  George W. Furnas,et al.  Navigation in electronic worlds: a CHI 97 workshop , 1997, SGCH.

[6]  George W. Furnas,et al.  Navigation in Electronic Worlds. , 1997 .

[7]  Eric Horvitz,et al.  The Lumière Project: Bayesian User Modeling for Inferring the Goals and Needs of Software Users , 1998, UAI.

[8]  Jeffrey O. Kephart,et al.  MailCat: an intelligent assistant for organizing e-mail , 1999, AGENTS '99.

[9]  Jeffrey O. Kephart,et al.  Incremental Learning in SwiftFile , 2000, ICML.

[10]  Kristian J. Hammond,et al.  User interactions with everyday applications as context for just-in-time information access , 2000, IUI '00.

[11]  Jason D. M. Rennie ifile: An Application of Machine Learning to E-Mail Filtering , 2000 .

[12]  Paul Dourish,et al.  Extending document management systems with user-specific active properties , 2000, TOIS.

[13]  Bradley J. Rhodes Using Physical Context for Just-in-Time Information Retrieval , 2003, IEEE Trans. Computers.

[14]  Mark S. Ackerman,et al.  The perfect search engine is not enough: a study of orienteering behavior in directed search , 2004, CHI.

[15]  M. Angela Sasse,et al.  "Stuff goes into the computer and doesn't come out": a cross-tool study of personal information management , 2004, CHI.

[16]  Amy J. Ko,et al.  Eliciting design requirements for maintenance-oriented IDEs: a detailed study of corrective and perfective maintenance tasks , 2005, Proceedings. 27th International Conference on Software Engineering, 2005. ICSE 2005..

[17]  Thomas G. Dietterich,et al.  Predicting User Tasks : I Know What You ’ re Doing ! , 2005 .

[18]  Thomas G. Dietterich,et al.  TaskTracer: a desktop environment to support multi-tasking knowledge workers , 2005, IUI.

[19]  Harry Bruce,et al.  Don't take my folders away!: organizing personal information to get ghings done , 2005, CHI Extended Abstracts.