A PROCESS SCIENCE AND TECHNOLOGY STUDY APPLIED TO THE LABORATORY OF INTEGRATION AND TESTING OF THE NATIONAL SPACE RESEARCH INSTITUTE (LIT/INPE)

Process Science and Technology and Design and Process Science are used as synonyms in this work to designate an innovative and transdisciplinary study and research branch that consists of the integration of concepts, methods, and tools used for modeling, simulation, automation and management of processes, and of their application to solve business process problems in general. This work proposes a unified approach for conducting a Process Science and Technology study based on the integrated use of three techniques: Unified Conceptual Modeling, Process Simulation, and Business Process Management. The approach covers the development of the whole process model life cycle and its potentialities are demonstrated by its application on a real case study, the Laboratory of Integration and Testing of the National Space Research Institute, Brazil.