India network - the first case study of a virtual community

In this paper, we describe the historical development of a virtual community of Asian Indians and how the Internet helped create such a network. The Indian Network is the oldest e-mail network serving the Asian Indian community around the world. Although it is physically located in the United States, it serves members in more than 75 countries, providing them with news, information and advice. A detailed discussion on problems and issues in establishing an Internet-based network is provided in the paper. In addition, the advantages of the Internet in building a virtual community of immigrant populations separated by thousands of miles physically, but just an e-mail away are outlined. This paper will be of use to those interested in developing community networks for other communities. It will also help experts in computer science and information technology develop software tools to meet the challenges in aiding development of virtual communities. Another important contribution of these specialized lists is our ability to reach the community for research purposes which otherwise would be impossible. The credit card usage study and membership survey results are discussed towards the end of the paper.