Glut of information, dearth of knowledge? A consideration of the information needs of practitioners identified during the FAME project

Purpose – This paper emanates from work carried out in the learning and evaluation strand of the UK e‐government initiative Framework for MultiAgency Environments (FAME) and focuses on a research question raised during research on the FAME project. When considering the best ways in which to disseminate the results of such initiatives, it became apparent that it would be useful to examine how the professionals and practitioners to be targeted currently accessed and used information.Design/methodology/approach – The paper combined a literature review with an analysis of data from a pre‐implementation FAME questionnaire and a post‐implementation questionnaire and analysis of data on attendance at project board meetings for the FAME strands.Findings – There are IT and training implications with respect to social care professionals' and practitioners' access to information. With respect to IT, there are issues of access and skills levels which may explain a preference displayed among the professionals and prac...

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