Exploring Factors Affecting Users' Satisfaction Toward E-Learning Systems

E-learning is emerging as thenewphenomenonofmodern education.Universities are adopting e-learning as a strategy for the improving the teaching/learning process. The primary question addressedinthispaperisrelatedtothefactorsinfluencingtheadoptionofe-learning.Anintegrated modelwasusedtoexplorethefactorsinfluencingstudents’satisfactionwithe-learninginJordan. The model adopted five variables from the technology acceptance model, Delone and McLean modelandthesocialcognitivetheorytopredictstudents’satisfactionwithe-learning.Asampleof 386studentswasutilizedandaninstrumentwith30itemswasused.Resultsindicatedthatperceived easeofuse,perceivedusefulness,systemquality,informationquality,andcomputerself-efficacy aremajorfactorsinfluencingstudents’satisfaction.Thecoefficientofdeterminationestimatedto be0.498,andyieldedafullsupportofallproposedhypotheses.Conclusionsandfutureworkare reportedattheendofthisstudy. KEywoRdS E-Learning, Information Quality, Jordan, Satisfaction, Self-Efficacy, System Quality, TAM

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