Go*Team: A new approach to developing a knowledge sharing culture

In the ideal organisational environment, the voluntary transfer of information and knowledge would be the norm, and this understanding would underpin ongoing collective sense-making, leading to appropriate and creative actions for organizational outcomes. Workplaces are full of learning opportunities and in work life, socially based learning is occurring all the time. This paper describes Go*Team, a micro world simulation, for helping enculture the importance of collaborative processes that are at the heart of a knowledge sharing culture. The design of Go*Team and ways of playing the game are discussed, as are ways that Go*Team can be applied in order to gain a better understanding of the collective processes and behaviour of people in organizations.