A Semi-Structured Process for ERP Systems Evaluation: Applying Analytic Network Process

This paper illustrates a four-step semi-structured process for ERP system evaluation. We suggest using the Analytic Network Process (ANP) for qualitative reviews of ERP, reviews involving multiple criteria and interdependency of properties. The ANP method is based on the feedback system framework of the well-known Analytic Hierarchy Process. A case study indicates that the evaluated aspects of the method are feasible and the method improves the quality of ERP system selection compared with traditional approaches.

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