Predictors of the Readiness to Use E-Government Services From Citizens' Perspective

Thisarticleinvestigatedthepredictorsofe-governmentservicesadoptionfromthecitizens’perspective inGhana.Theresultsshowthatperceivedservicequality,perceivedefficientpublicservicedelivery, computer self-efficacy and perceived transparent and accountable government (TAG) were all significantinpredictingcitizens’perspectivetowardstheuseofe-governmentservices.Ageasa demographicfactorwasfoundtohaveadirectimpactoncomputerself-efficacyofcitizens.However, genderandeducationwerenotsignificantindeterminingcomputerself-efficacy.Theimplications ofthesefindingsontheimplementationofe-governmentarediscussed. KEywoRDS Citizens, E-Government, E-Government Services, Ghana, Technology Acceptance Model (TAM)

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