The eluding definitions of records and records management: is a universally acceptable definition possible? Part 2: Defining records management

This is the second part of a two‐part article which examines the various definitions accorded to the two key terms in records management – the records and records management. Variations in their definition have lead to confusion which affects the formulation of theory to underpin the discipline. Having discussed the changing definition of a record in Part 1 in this part the authors discuss the various definitions of records management.