SLA Based Utility Analysis for Improving QoS in Cloud Computing

A service rented or leased from cloud resource providers follows a systematic procedure on working with the resource and returning them in the same accordance. In relevant terms it can be stated like policies that a user need to adhere in order to utilize the resources. These polices are clearly declared on an agreement to define the service level policies to the cloud users. This agreement stances or acts as a legal document between the user and the resource provider. The most important role of an SLA treaty is to provide quality assured service to its users as stated on the agreement. Quality Agreement of negotiation among the contributors helps in defining the Quality of Service necessities of critical resource based progressions. Though, the negotiation process for users is a momentous job predominantly when there are frequent SaaS providers in the Cloud souk. Consequently, this paper proposes a novel briefing on negotiation agenda where a SaaS broker is employed as a resource provider for the customers to achieve the required service efficiently when negotiating with multiple providers. Negotiation framework simplifies intelligent mutual negotiating of SLAs between a SaaS agent and multiple providers to achieve different objectives for different participants. To capitalize on revenue and mend customer’s contentment levels for the broker, the paper also proposes the design of strategies based counter generation techniques.

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