Enterprise Resource Planning Systems Introduction and Internal Auditing Legitimacy: An Institutional Analysis

ABSTRACT In this article, the authors examine how the internal audit function maintains its legitimacy when enterprise resource planning systems are introduced. This work centers on an in-depth case study of a multinational bank and finds that enterprise resource planning systems impose an institutional logic of control based on interlinked assumptions. These assumptions motivate changes in the practice and structure of the internal audit function to become an integrated and comprehensive function to maintain its legitimacy.

[1]  W. Powell,et al.  The iron cage revisited institutional isomorphism and collective rationality in organizational fields , 1983 .

[2]  Charalambos Spathis,et al.  Enterprise resource planning systems' impact on accounting processes , 2004, Bus. Process. Manag. J..

[3]  W. Wiegand : The System of Professions: An Essay on the Division of Expert Labor , 1990 .

[4]  Jesse Dillard,et al.  The making and remaking of organization context , 2004 .

[5]  Marika Arena,et al.  Internal Audit Departments: Adoption and Characteristics in Italian Companies , 2007 .

[6]  Scott R. Boss,et al.  Factors associated with IT audits by the internal audit function , 2010, Int. J. Account. Inf. Syst..

[7]  Michael Sherer,et al.  ERP Customization Failure: Institutionalized Accounting Practices, Power Relations and Market Forces , 2007 .

[8]  Michael D. Myers,et al.  A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems , 1999, MIS Q..

[9]  G. Azzone,et al.  Internal audit in Italian organizations: A multiple case study , 2006 .

[10]  R. Melville,et al.  Are internal auditing practices related to the age of the internal audit function?: Exploratory evidence and directions for future research , 2011 .

[11]  S. Barley The alignment of technology and structure through roles and networks. , 1990, Administrative science quarterly.

[12]  Severin V. Grabski,et al.  A Review of ERP Research: A Future Agenda for Accounting Information Systems , 2011, J. Inf. Syst..

[13]  Hany Elbardan,et al.  The dilemma of internal audit function adaptation: The impact of ERP and corporate governance pressures , 2015, J. Enterp. Inf. Manag..

[14]  A. Abbott The System of Professions: An Essay on the Division of Expert Labor , 1988 .

[15]  Abraham Carmeli,et al.  Auditing in organizations: A theoretical concept and empirical evidence , 2009 .

[16]  C. Oliver STRATEGIC RESPONSES TO INSTITUTIONAL PROCESSES , 1991 .

[17]  Abdullah S. Al-Mudimigh,et al.  ERP software implementation: an integrative framework , 2001, Eur. J. Inf. Syst..

[18]  J. Maxwell Understanding and Validity in Qualitative Research , 1992 .

[19]  Vinod Kumar,et al.  Delineating the ERP institutionalization process: go-live to effectiveness , 2010, Bus. Process. Manag. J..

[20]  J. Hodgson The dilemma , 2004, Catheterization and cardiovascular interventions : official journal of the Society for Cardiac Angiography & Interventions.

[21]  Haider H. Madani The role of internal auditors in ERP‐based organizations , 2009 .

[22]  Sia Siew Kien,et al.  Enterprise resource planning: cultural fits and misfits: is ERP a universal solution? , 2000, CACM.

[23]  J. Brierley,et al.  THE DEVELOPMENT OF INTERNAL AUDIT IN SAUDI ARABIA: AN INSTITUTIONAL THEORY PERSPECTIVE , 2003 .

[24]  Yan Zhang,et al.  Qualitative Analysis of Content by , 2005 .

[25]  K. Seers Qualitative data analysis , 2011, Evidence Based Nursing.

[26]  Hsiu-Fang Hsieh,et al.  Three Approaches to Qualitative Content Analysis , 2005, Qualitative health research.

[27]  Shaio Yan Huang,et al.  The ERP System Impact on the Role of Accountants , 2012, Ind. Manag. Data Syst..

[28]  Ioannis Ignatiadis,et al.  The Effect of ERP System Workarounds on Organizational Control: An interpretivist case study , 2009, Scand. J. Inf. Syst..

[29]  Charalambos Spathis,et al.  Auditing in enterprise system environment: a synthesis , 2011, J. Enterp. Inf. Manag..

[30]  G. Azzone,et al.  Identifying Organizational Drivers of Internal Audit Effectiveness , 2009 .

[31]  Sten Jönsson Institutions and Organizations , 1997 .

[32]  Nicholas Berente,et al.  An Institutional Analysis of Pluralistic Responses to Enterprise System Implementations , 2007, ICIS.

[33]  W. Scott Institutions and Organizations: Ideas and Interests , 2007 .

[34]  Barbara Czarniawska How to Misuse Institutions and Get Away with It: Some Reflections on Institutional Theory(ies) , 2008 .

[35]  Mark C. Suchman Managing Legitimacy: Strategic and Institutional Approaches , 1995 .

[36]  W. Powell,et al.  The New Institutionalism in Organizational Analysis , 1993 .

[37]  S. Barley Technology as an occasion for structuring: evidence from observations of CT scanners and the social order of radiology departments. , 1986, Administrative science quarterly.

[38]  B MilesMatthew,et al.  Qualitative Data Analysis , 2009, Approaches and Processes of Social Science Research.

[39]  Robin Williams,et al.  Software and Organisations: The Biography of the Enterprise-Wide System or How SAP Conquered the World , 2008 .

[40]  Charalambos Spathis,et al.  Accounting benefits and satisfaction in an ERP environment , 2013, Int. J. Account. Inf. Syst..

[41]  Trevor A. Spedding,et al.  Enterprise resource planning: An integrative review , 2004, Bus. Process. Manag. J..

[42]  Theodore Tryfonas,et al.  Standardising business application security assessments with pattern-driven audit automations , 2008, Comput. Stand. Interfaces.

[43]  Y. Yishai,et al.  Bringing Society Back in , 2001, The Societies of the Middle East and North Africa.

[44]  Peter A. Bamberger,et al.  The Organizational Transformation Process: The Micropolitics of Dissonance Reduction and the Allignment of Logics of Action , 1996 .

[45]  Christine Nadel,et al.  Case Study Research Design And Methods , 2016 .

[46]  Kalle Lyytinen,et al.  Institutionalizing enterprise resource planning in the Saudi steel industry: A punctuated socio-technical analysis , 2009, J. Inf. Technol..

[47]  Geoff Walsham,et al.  Interpretive case studies in IS research: nature and method , 1995 .

[48]  Bruce S. Koch,et al.  ERP SYSTEMS AND INTERNAL AUDIT , 2008 .

[49]  A. Chowdhury Information Technology and Productivity Payoff in the Banking Industry: Evidence from the Emerging Markets , 2003 .

[50]  Susanne Strahringer,et al.  ERP Usage in Banking: An Exploratory Survey of the World's Largest Banks , 2007, Inf. Syst. Manag..

[51]  Sally Wright,et al.  Are Financial Auditors Overconfident in Their Ability to Assess Risks Associated with Enterprise Resource Planning Systems? , 2004, J. Inf. Syst..

[52]  David C. Yen,et al.  Building the evaluation model of the IT general control for CPAs under enterprise risk management , 2011, Decis. Support Syst..

[53]  Sanjay Gosain,et al.  Enterprise Information Systems as Objects and Carriers of Institutional Forces: The New Iron Cage? , 2004, J. Assoc. Inf. Syst..

[54]  C. Silver,et al.  Using Software in Qualitative Research: A Step-by-Step Guide , 2007 .

[55]  Ibrahim El-Sayed Ebaid Internal audit function: an exploratory study from Egyptian listed firms , 2011 .

[56]  W. Orlikowski The Duality of Technology: Rethinking the Concept of Technology in Organizations , 2014 .

[57]  W. Scott,et al.  INSTITUTIONAL THEORY AND INSTITUTIONAL CHANGE: INTRODUCTION TO THE SPECIAL RESEARCH FORUM , 2002 .

[58]  C. Branford-White The Financial Aspects of Corporate Governance , 2003 .

[59]  Pratim Datta,et al.  Perceived Audit Quality from ERP Implementations , 2012, Inf. Resour. Manag. J..

[60]  Suzanne Rivard,et al.  Positioning the institutional perspective in information systems research , 2009, J. Inf. Technol..

[61]  Michael Power,et al.  Auditing and the production of legitimacy , 2003 .

[62]  John W. Meyer,et al.  Institutionalized Organizations: Formal Structure as Myth and Ceremony , 1977, American Journal of Sociology.

[63]  Dr. Theofanis Karagiorgos,et al.  EFFECTIVENESS OF INTERNAL CONTROL SYSTEM IN THE GREEK BANK SECTOR , 2011 .

[64]  Keith Robson,et al.  Transforming audit technologies: Business risk audit methodologies and the audit field , 2007 .

[65]  Wen-Hsien Tsai,et al.  Combining Decision Making Trial and Evaluation Laboratory with Analytic Network Process to Perform an Investigation of Information Technology Auditing and Risk Control in an Enterprise Resource Planning Environment , 2013 .

[66]  Jeanne Harris,et al.  Enterprise systems and ongoing process change , 2004, Bus. Process. Manag. J..

[67]  Izak Benbasat,et al.  The Case Research Strategy in Studies of Information Systems , 1987, MIS Q..

[68]  J. Mula,et al.  The development of internal auditing in Ethiopia: the role of institutional norms , 2012 .

[69]  L. Spira,et al.  Risk Management: The Reinvention of Internal Control and the Changing Role of Internal Audit , 2003 .