The Determinants of Program Success and Failure

ABSTRACT Recent social science research – particularly evaluation research and cost-benefit analysis – has produced a substantial and very useful literature on the impact of public policy and on the relationship of program inputs to outputs and outcomes. However, the explicit focus of these analytic techniques on impacts and outcomes does not systematically yield useful information on why programs have been successes or failures. Policy-makers faced with an evaluation of program success or failure obviously need to know something about the why question if they are to make needed adjustments in the program or carry the lessons of one program to other areas. This article attempts to present a comprehensive framework for explaining and understanding program performance. It is meant to have two uses and to serve two clienteles. First, it presents for social scientists a set of research questions to guide research into the determinants of program performance. Second, it provides public policy-makers with a set of action questions which should be asked and answered appropriately in the actual formulating and carrying out of public policy, as a means of enhancing the chances of program success. The framework is divided into two parts, the formulating process and the carrying out process, although these two processes may overlap considerably, both in time and in terms of substantive concerns. Program success may be impeded by problems or inadequacies in one or more of the components in either the formulating stage or the carrying out stage or in both.