Measuring Reliability: A Comparison of Alternative Techniques

Few scholars would dispute the need to quantify and report the reliability of measurement in marketing research. There appears to be considerable confusion, however, about the appropriateness of various reliability measurement techniques. A comparison is made of the results from several alternative techniques applied to a lifestyle questionnaire. One technique rarely used to date in marketing research is suggested as superior to the others on the basis of the likelihood of its assumptions in an actual measurement setting.