An architecture to support the development of reconfigurable and updatable product-service systems in furniture sector

Driven by the market evolution from mass-production to mass-customization, servitization gained space as a way of answering consumers requirements while enabling the possibility of extending products life-cycle and reducing production costs and cope with growing environmental and sustainability concerns. This paper presents an architecture for the development of reconfigurable and updatable product-service-systems with special focus on the furniture sector. The paper identifies as main missing issues a PSS ontology enriched with the knowledge models needed to represent reconfiguration and updatability concepts and the inclusion of the insights coming from Social Sciences and Humanities. The proposed architecture includes a set of modules and services to answer these needs in a requirement-based approach.

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