Linguistic Analysis of Clinical Communications

This project took a unique perspective on the investigation of decision making in healthcare by examining clinician-patient consultation using methods from linguistics and communication. Our goal was to identify cognitive and behavioral patterns in interactions of clinicians-in-trainings with patients that correspond to decision making processes in time constrained situations. Objective measures of clinician-patient communications in both naturalistic and simulated settings is a promising way to examine clinician decision making under uncertainty and time pressure, and to identify specific errors in decision making that may lead to misdiagnoses. We sought to detect distinguishable patterns of communication adopted by clinicians-in-training in clinical consultation settings under time pressure. A pilot study reported in this paper provides objective measurement tools to study miscommunication within clinician-patient consultations and may positively influence the treatments and services offered within patient consultations.

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