A case-based reasoning approach to generating new product ideas

This paper presents an approach to facilitate the generation of new product ideas. In this approach, a product is represented by a vector, which involves a number of product attributes. These attributes are defined based on the user-centered design (UCD) paradigm. That is, the context of use and interactions with users for the product is described by these attributes. By the product representation, a product database can be established. For a benchmarking product, we use the case-based reasoning (CBR) technique to retrieve those products, which are “sufficiently relevant” to the benchmarking one, from the database. The functions of the retrieved products are the candidate new ideas to be added on the benchmarking product. These retrieved products are screened manually to identify creative and valuable ideas. A prototype system of this approach has been implemented. Experiments show that the proposed approach outperforms the brainstorming technique, which has been widely used in industry.

[1]  W. Visser,et al.  Use of case-based reasoning techniques for intelligent computer-aided-design systems , 1993, Proceedings of IEEE Systems Man and Cybernetics Conference - SMC.

[2]  Enric Plaza,et al.  CasedBased Reasoningc an overview , 1997 .

[3]  V. Jacob,et al.  A case-based reasoning approach towards learning from experience connecting design and shop floor , 1997 .

[4]  Lisa Hansen,et al.  User-centered design and usability testing of a web site: An illustrative case study , 1997 .

[5]  Karel Vredenburg,et al.  A survey of user-centered design practice , 2002, CHI.

[6]  Karel Vredenburg,et al.  User-Centered Design: An Integrated Approach , 2001 .

[7]  Mark S. Fox,et al.  CONSTRAINT-BASED RETRIEVAL OF ENGINEERING DESIGN CASES Context as constraints , 1996 .

[8]  D. Norman,et al.  User Centered System Design: New Perspectives on Human-Computer Interaction , 1988 .

[9]  Horst Geschka,et al.  Creativity Techniques in Product Planning and Development : A View from West Germany : R&D Management , 1983 .

[10]  Mark S. Fox,et al.  Constraint-Based Retrieval of Engineering Design Cases , 1996 .

[11]  Ramón López de Mántaras,et al.  Case-Based Reasoning: An Overview , 1997, AI Commun..

[12]  Karel Vredenburg,et al.  Building ease of use into the IBM user experience , 2003, IBM Syst. J..

[13]  James M. Higgins 101 Creative Problem Solving Techniques: The Handbook of New Ideas for Business , 1994 .

[14]  Mary Lou Maher,et al.  Issues and Applications of Case Based Reasoning to Design , 1997 .

[15]  Edwin J. Nijssen,et al.  Awareness, use and effectiveness of models and methods for new product development , 1995 .

[16]  Clayton Lewis,et al.  Designing for usability—key principles and what designers think , 1983, CHI '83.

[17]  Anu Kankainen,et al.  UCPCD: user-centered product concept design , 2003, DUX '03.

[18]  David W. Aha,et al.  Case-Based Reasoning Integrations , 2002, AI Mag..

[19]  Farhi Marir,et al.  Case-based reasoning: A review , 1994, The Knowledge Engineering Review.

[20]  Rudy Den Buurman,et al.  User-centred design of smart products , 1997 .

[21]  D Embrey,et al.  A user-centred design approach for introducing computer-based process information systems. , 1997, Applied ergonomics.

[22]  Agnar Aamodt,et al.  Case-Based Reasoning: Foundational Issues, Methodological Variations, and System Approaches , 1994, AI Commun..

[23]  Colin Potts,et al.  Design of Everyday Things , 1988 .

[24]  Andrés Gómez de Silva Garza,et al.  Case-Based Reasoning in Design , 1995, IEEE Expert.

[25]  Thomas D. Kuczmarski,et al.  Managing New Products: The Power of Innovation , 1988 .

[26]  Karen O'Quin,et al.  Analyzing Creative Products: Refinement and Test of a Judging Instrument , 1986 .

[27]  Frithjof Weber,et al.  The application of case based reasoning to decision support in new product development , 2003 .

[28]  Michael Burmester,et al.  User centred design for a digital welding machine , 2002, Behav. Inf. Technol..

[29]  Scott G. Isaksen,et al.  A Review of Brainstorming Research: Six Critical Issues for Inquiry , 1998 .