Managing for Excellence: The Guide to Developing High Performance in Contemporary Organizations

The Need for a New Model of Leadership. The Manager as Technician or Conductor: Heroic Models of Leadership. The Post-Heroic Leader: The Manager-as-Developer. Overarching Goals. Getting the Most from Everyone: Developing and Utilizing Subordinates' Abilities. Building a Shared-Responsibility Team. You Can Get There from Here: Moving from Adequacy to Excellence. How to Get There from Here Even if You're Starting Upstream without a Paddle: Implementation under Tough Conditions. Final Words. Afterword: Ten Myths of Post-Heroic Leadership. Appendix. Bibliography. Index.