An aesthetics of touch: investigating the language of design relating to form

How well can designers communicate qualities of touch? This paper presents evidence that they have some capability to do so, much of which appears to have been learned, but at present make limited use of such language. Interviews with graduate designer-makers suggest that they are aware of and value the importance of touch and materiality in their work, but lack a vocabulary to fully relate to their detailed explanations of other aspects such as their intent or selection of materials. We believe that more attention should be paid to the verbal dialogue that happens in the design process, particularly as other researchers show that even making-based learning also has a strong verbal element to it. However, verbal language alone does not appear to be adequate for a comprehensive language of touch. Graduate designers-makers’ descriptive practices combined non-verbal manipulation within verbal accounts. We thus argue that haptic vocabularies do not simply describe material qualities, but rather are situated competences that physically demonstrate the presence of haptic qualities. Such competencies are more important than groups of verbal vocabularies in isolation. Design support for developing and extending haptic competences must take this wide range of considerations into account to comprehensively improve designers’ capabilities.

[1]  Jeffrey Bardzell,et al.  Interaction criticism: An introduction to the practice , 2011, Interact. Comput..

[2]  J. Bargh,et al.  Incidental Haptic Sensations Influence Social Judgments and Decisions , 2010, Science.

[3]  Abigail Sellen,et al.  Evolving and augmenting worth mapping for family archives , 2009, BCS HCI.

[4]  Gary Alan Fine,et al.  Kitchens: The culture of restaurant work, updated with a new preface , 2008 .

[5]  R. Verganti Design, Meanings, and Radical Innovation: A Metamodel and a Research Agenda* , 2008 .

[6]  Gilbert Cockton,et al.  FEATUREDesigning worth---connecting preferred means to desired ends , 2008, INTR.

[7]  Giulio Jacucci,et al.  Performative roles of materiality for collective creativity , 2007, C&C '07.

[8]  Bill Buxton,et al.  Sketching User Experiences: Getting the Design Right and the Right Design , 2007 .

[9]  Klaus Krippendorff The Semantic Turn: A New Foundation For Design , 2005 .

[10]  Marieke Sonneveld,et al.  Close encounters of the first kind: meet the material world , 2003 .

[11]  Shang H. Hsu,et al.  A semantic differential study of designers’ and users’ product form perception , 2000 .

[12]  R. Klatzky,et al.  Hand movements: A window into haptic object recognition , 1987, Cognitive Psychology.

[13]  MariAnne Karlsson,et al.  Investigating the haptic aspects of verbalised product experiences , 2010 .

[14]  Pamela S. Karlan What Can Brown Do For You , 2008 .

[15]  Mark Paterson,et al.  The Senses of Touch: Haptics, Affects and Technologies , 2007 .

[16]  Jérome Pailhes,et al.  Identification of sensory variables towards the integration of user requirements into preliminary design , 2007 .

[17]  N. Cross Designerly ways of knowing , 2006 .

[18]  Simon Schütte,et al.  Engineering Emotional Values in Product Design : Kansei Engineering in Development , 2005 .

[19]  Tim Cooper,et al.  Methodology for product-service system innovation. How to develop clean, clever and competitive strategies in companies [contributor and English language editor] , 2005 .

[20]  Klaus Krippendorff,et al.  Redesigning Design; An Invitation to a Responsible Future , 1995 .

[21]  J. Brown,et al.  COGNITIVE APPRENTICESHIP: MAKING THINKING VISIBLE , 1991 .

[22]  Adrienne Lehrer,et al.  Wine and conversation , 1983 .

[23]  Gyorgy Kepes,et al.  Language of Vision , 1944 .