Improving HANDOFF COMMUNICATION

By improving our process, we enhanced patient care and made handoff communication more effective.

[1]  John Whittington,et al.  SBAR: a shared mental model for improving communication between clinicians. , 2006, Joint Commission journal on quality and patient safety.

[2]  L. Abel,et al.  The Joint Commission , 1955 .

[3]  M. Leonard,et al.  The human factor: the critical importance of effective teamwork and communication in providing safe care , 2004, Quality and Safety in Health Care.