Managing supply chains: lessons learned and future challenges

Purpose – The purpose of this paper is to gain better understandings on the interrelationships among manufacturers, customers and suppliers within the supply chains of electrical and electronics firms in Thailand. This industry is important to the national economy.Design/methodology/approach – The methodology includes the survey development and distributions, and the hypotheses on the interrelationships among manufacturers, suppliers and customers. The findings are compared with the practices in Hong Kong and with available supply‐chain management models. The applications of the correlation analysis are prominent for statistical interpretations. The discussions with participating Thai executives are conducted.Findings – From the manufacturers' viewpoint of Thai executives, managing supply chains requires strong partnerships with customers and suppliers as they are perceived to impact internal operations and subsequently the performance levels. Their viewpoints are generally supported by Hong Kong counterp...

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