Emotion at Work

[1]  Michael G. Pratt,et al.  There's No Place like Home? The Contributions of Work and Nonwork Creativity Support to Employees' Creative Performance , 2002 .

[2]  A R Damasio,et al.  Long-Term Sequelae of Prefrontal Cortex Damage Acquired in Early Childhood , 2000, Developmental neuropsychology.

[3]  M. Csíkszentmihályi,et al.  Optimal experience in work and leisure. , 1989, Journal of personality and social psychology.

[4]  J. Knott The organization of behavior: A neuropsychological theory , 1951 .

[5]  Jessica Katz Jameson,et al.  EMOTION IN CONFLICT FORMATION AND ITS TRANSFORMATION: APPLICATION TO ORGANIZATIONAL CONFLICT MANAGEMENT , 2001 .

[6]  U. Hess,et al.  Who to whom and why--Cultural differences and similarities in the function of smiles. , 2002 .

[7]  L. Tiedens,et al.  Powerful emotions: The vicious cycle of social status positions and emotions. , 2000 .

[8]  Blake E. Ashforth,et al.  Emotion in the Workplace: A Reappraisal , 1995 .

[9]  Kristi M. Lewis When leaders display emotion: how followers respond to negative emotional expression of male and female leaders , 2000 .

[10]  Alicia A. Grandey,et al.  Affective States and Traits in the Workplace: Diary and Survey Data from Young Workers , 2002 .

[11]  Neal M. Ashkanasy,et al.  Emotion and attribution of intentionality in leader-member relationships. , 2002 .

[12]  Mark A. Arvisais Primal Leadership: Realizing the Power of Emotional Intelligence , 2003 .

[13]  N. Schwarz,et al.  Happy and Mindless, But Sad and Smart? The Impact of Affective States on Analytic Reasoning , 1991 .

[14]  Paul E. Tesluk,et al.  Personality as a Moderator in the Relationship Between Fairness and Retaliation , 1999 .

[15]  Cynthia D. Fisherl Boredom at Work: A Neglected Concept , 1993 .

[16]  F. Strack,et al.  Mood and Persuasion , 1990 .

[17]  D. J. Abramis,et al.  Relationship of Job Stressors to Job Performance: Linear or an Inverted-U? , 1994, Psychological reports.

[18]  S. Mann,et al.  Emotion at Work: To What Extent are We Expressing, Suppressing, or Faking It? , 1999 .

[19]  D. Zapf Emotion work and psychological well-being: A review of the literature and some conceptual considerations , 2002 .

[20]  Karen Locke A Funny Thing Happened! The Management of Consumer Emotions in Service Encounters , 1996 .

[21]  Sean A. Spence,et al.  Descartes' Error: Emotion, Reason and the Human Brain , 1995 .

[22]  J. Barling,et al.  Predicting employee aggression against coworkers, subordinates and supervisors: the roles of person behaviors and perceived workplace factors , 1999 .

[23]  Léo F. C. Bruno,et al.  LEADERSHIP AND PERFORMANCE BEYOND EXPECTATIONS , 2008 .

[24]  H. Damasio,et al.  Characterization of the decision-making deficit of patients with ventromedial prefrontal cortex lesions. , 2000, Brain : a journal of neurology.

[25]  E. Hatfield,et al.  Emotional Contagion , 1995 .

[26]  Pamela R. Johnson,et al.  Organizational benefits of having emotionally intelligent managers and employees , 1999 .

[27]  Paul E. Spector,et al.  Counterproductive work behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions , 2001 .

[28]  Alicia A. Grandey,et al.  Emotional labor and burnout: Comparing two perspectives of "people work" , 2002 .

[29]  C. Darwin,et al.  The Expression of the Emotions in Man and Animals , 1956 .

[30]  Daniel C. Feldman,et al.  The Dimensions, Antecedents, and Consequences of Emotional Labor , 1996 .

[31]  Neal M. Ashkanasy,et al.  The role of affect and affective congruence in perceptions of leaders: An experimental study. , 2002 .

[32]  Julie Fitness,et al.  Anger in the workplace: An emotion script approach to anger episodes between workers and their superiors, co-workers and subordinates , 2000 .

[33]  L. Tiedens,et al.  Anger and advancement versus sadness and subjugation: the effect of negative emotion expressions on social status conferral. , 2001, Journal of personality and social psychology.

[34]  Lisa A. Mainiero A Review and Analysis of Power Dynamics in Organizational Romances , 1986 .

[35]  Susan Folkman,et al.  Stress, Positive Emotion, and Coping , 2000 .

[36]  Martin Tolich,et al.  ALIENATING AND LIBERATING EMOTIONS AT WORK , 1993 .

[37]  S. Côté,et al.  A longitudinal analysis of the association between emotion regulation, job satisfaction, and intentions to quit. , 2002 .

[38]  John DeLamater,et al.  Gender and Job Status as Contextual Cues for the Interpretation of Facial Expression of Emotion , 2000 .

[39]  Patrick A. Duignan,et al.  The Managed Heart , 2001 .

[40]  P. Totterdell Catching moods and hitting runs: mood linkage and subjective performance in professional sport teams. , 2000, The Journal of applied psychology.

[41]  Robert P. Vecchio,et al.  Negative Emotion in the Workplace: Employee Jealousy and Envy , 2000 .

[42]  Daniel C. Feldman,et al.  Managing emotions in the workplace. , 1997 .

[43]  B. Avolio,et al.  The relationship between vision strength, leadership style, and context ☆ , 2001 .

[44]  Jan Mattsson,et al.  Affective consumer responses in service encounters: The emotional content in narratives of critical incidents , 2001 .

[45]  Neal M. Ashkanasy,et al.  Transformational leadership as management of emotion: A conceptual review , 2000 .

[46]  John Schaubroeck,et al.  Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms , 2000 .

[47]  E. Ziskind,et al.  The Social Context of Nonverbal Behavior , 2001 .

[48]  Reginald B. Adams,et al.  Who may frown and who should smile? Dominance, affiliation, and the display of happiness and anger , 2005 .

[49]  R. Folger,et al.  RETALIATION IN THE WORKPLACE: THE ROLES OF DISTRIBUTIVE, PROCEDURAL, AND INTERACTIONAL JUSTICE , 1997 .

[50]  Michael D. Robinson,et al.  Is it emotion or is it stress? Gender stereotypes and the perception of subjective experience , 1997 .

[51]  A. Rafaeli When clerks meet customers: A test of variables related to emotional expressions on the job. , 1989 .