Personalising and Diversifying the Listening Experience

of June 2020, over 250 million monthly active users across 92 markets worldwide listening to over 60 million tracks and 1.5M podcast titles. We help this audio find the right audience via our recommendation products, which include playlist recommendation, playlist sequencing, and podcast show and episode recommendation. A large percentage of audio consumption is from Home, which make it valuable spaces for surfacing personalised and diverse content. This talk will present some of the research we completed on how to personalize the listening experience, and what diversity means in the context of a personalised listening experience.

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