Reuse of Organisational Experience Harnessing Software Agents

This paper presents the application of agent technology for managing employee’s experience within an organisation. The proposed approach is discussed on the basis of the software platform developed within the scope of the EU IST Pellucid project. The system is intended to provide universal assistance for organisationally mobile employees. Its functionality is realized by a set of agents. The focus of this paper is on reuse of organisational experience, which is transmitted by active hints. The experience is structured using ontologies.

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