Presence and Absence in Global Virtual Team Meetings: Physical, Virtual, and Social Dimensions

Global work is often organised around virtual meetings. Different time zones and schedules, plus competing priorities and roles, pose challenges for virtual team members. Social presence in a team does not automatically equate with physical or virtual presence. Therefore, the notions of being physically, virtually, and socially present or absent in global team meetings are important, and affect the collaboration of global work groups. This chapter examines the dimensions of presence and absence in global virtual work and presents a propositional model to study predictors and effects of presence and absence in virtual meetings. The physical, virtual, and social dimensions of presence are examined in both co-located and virtual settings.

[1]  N. Triplett,et al.  The Dynamogenic Factors in Pacemaking and Competition , 1898 .

[2]  E. Goffman Behavior in Public Places , 1963 .

[3]  D. C. Glass,et al.  Evaluation apprehension and the social facilitation of dominant and subordinate responses. , 1968, Journal of personality and social psychology.

[4]  A. Mehrabian,et al.  Language Within Language: Immediacy, a Channel in Verbal Communication , 1968 .

[5]  P. Ellsworth,et al.  Visual Behavior in Social Interaction , 1972 .

[6]  John Short,et al.  The social psychology of telecommunications , 1976 .

[7]  C. F. Bond,et al.  Social facilitation: a meta-analysis of 241 studies. , 1983, Psychological bulletin.

[8]  S. Fisher,et al.  The stress of the transition to university: a longitudinal study of psychological disturbance, absent-mindedness and vulnerability to homesickness. , 1987, British journal of psychology.

[9]  C. Steinfield,et al.  A Social Information Processing Model of Media Use in Organizations , 1987 .

[10]  William A. Kahn Psychological Conditions of Personal Engagement and Disengagement at Work , 1990 .

[11]  William A. Kahn To Be Fully There: Psychological Presence at Work , 1992 .

[12]  J. R. Aiello,et al.  Electronic performance monitoring and social context: impact on productivity and stress. , 1995, The Journal of applied psychology.

[13]  Jeffrey M. Stanton,et al.  Effects of electronic performance monitoring on personal control, task satisfaction, and task performance , 1996 .

[14]  Matthew Lombard,et al.  At the Heart of It All: The Concept of Presence , 2006 .

[15]  A. Grinyer,et al.  Sickness absence as risk-taking behaviour: A study of organisational and cultural factors in the public sector , 2000 .

[16]  David J. Pauleen,et al.  Facilitating virtual team relationships via Internet and conventional communication channels , 2001, Internet Res..

[17]  J. R. Aiello,et al.  Social facilitation from Triplett to electronic performance monitoring. , 2001 .

[18]  J. Treble,et al.  Sickness Absence: An International Comparison , 2002 .

[19]  D. Armstrong,et al.  Managing distances and differences in geographically distributed work groups. , 2002 .

[20]  Dawn O. Braithwaite,et al.  Contradictions of interaction for wives of elderly husbands with adult dementia , 2002 .

[21]  Crystal L. Hoyt,et al.  Social Inhibition in Immersive Virtual Environments , 2003, Presence: Teleoperators & Virtual Environments.

[22]  Frank Biocca,et al.  Toward a More Robust Theory and Measure of Social Presence: Review and Suggested Criteria , 2003, Presence: Teleoperators & Virtual Environments.

[23]  Gordon B. Davis,et al.  User Acceptance of Information Technology: Toward a Unified View , 2003, MIS Q..

[24]  Lucy Gilson,et al.  Virtual Teams: What Do We Know and Where Do We Go From Here? , 2004 .

[25]  Niki Panteli,et al.  Discursive articulations of presence in virtual organizing , 2004, Inf. Organ..

[26]  Christina Wasson Multitasking during Virtual Meetings , 2004 .

[27]  Mei Lu,et al.  How virtual are we? Measuring virtuality and understanding its impact in a global organization , 2005, Inf. Syst. J..

[28]  Laku Chidambaram,et al.  Is Out of Sight, Out of Mind? An Empirical Study of Social Loafing in Technology-Supported Groups , 2005, Inf. Syst. Res..

[29]  Jennifer L. Gibbs,et al.  Unpacking the Concept of Virtuality: The Effects of , 2022 .

[30]  J. Thorngren,et al.  Ambiguous Loss and the Family Grieving Process , 2006 .

[31]  A. Sivunen,et al.  Team leaders' technology choice in virtual teams , 2006, IEEE Transactions on Professional Communication.

[32]  Franziska Tschan,et al.  All in the Timing , 2008 .

[33]  J. MacGregor,et al.  Factors in absenteeism and presenteeism: life events and health events , 2008 .

[34]  Mohamed Khalifa,et al.  Exploring Multidimensional Conceptualization of Social Presence in the Context of Online Communities , 2007, Int. J. Hum. Comput. Interact..

[35]  Gregory E. Truman,et al.  Technical opinionMultitasking with laptops during meetings , 2009, CACM.

[36]  Predictors of work presence--sickness absence in a salutogenic perspective. , 2009, Work.

[37]  Petra Bosch-Sijtsema,et al.  Who shouts louder?: exerting power across distance and culture , 2009, IWIC '09.

[38]  Mark Mortensen,et al.  Go (Con)Figure: Subgroups, Imbalance, and Isolates in Geographically Dispersed Teams , 2009, Organ. Sci..

[39]  Gary Johns,et al.  Presenteeism in the workplace: A review and research agenda. , 2010 .

[40]  Niina Nurmi,et al.  Work stressors related to geographic distance and electronic dependence in virtual teams , 2010 .

[41]  M. Schweitzer,et al.  In the Moment: The Effect of Mindfulness on Ethical Decision Making , 2010 .

[42]  Alan R. Dennis,et al.  Invisible Whispering: Restructuring Collaborative Decision Making with Instant Messaging , 2010, Decis. Sci..

[43]  A. Irvine Fit for Work? The Influence of Sick Pay and Job Flexibility on Sickness Absence and Implications for Presenteeism , 2011 .

[44]  K. Messing,et al.  Strategies used by women workers to reconcile family responsibilities with atypical work schedules in the service sector. , 2011, Work.

[45]  Saniye Tugba Bulu,et al.  Place presence, social presence, co-presence, and satisfaction in virtual worlds , 2012, Comput. Educ..

[46]  Kathleen M. Swigger,et al.  The temporal communication behaviors of global software development student teams , 2012, Comput. Hum. Behav..

[47]  Parag C. Pendharkar,et al.  Genetic learning of virtual team member preferences , 2013, Comput. Hum. Behav..

[48]  Leslie Tworoger,et al.  Using Communication Choices as a Boundary-Management Strategy , 2013 .

[49]  Pamela J. Hinds,et al.  Situated Coworker Familiarity: How Site Visits Transform Relationships Among Distributed Workers , 2014, Organ. Sci..

[50]  Wayne S. Crawford,et al.  A dialectical theory of the decision to go to work: Bringing together absenteeism and presenteeism , 2014 .

[51]  Jayanth Narayanan,et al.  Mindfulness at Work: Antecedents and Consequences of Employee Awareness and Absent-mindedness , 2013, Mindfulness.

[52]  Emma S. Nordbäck,et al.  Social Presence as a Multi-Dimensional Group Construct in 3D Virtual Environments , 2015, J. Comput. Mediat. Commun..