In this paper, the basic framework and algorithms of a decision support system are discussed, which enhance process and capacity planning at a large repair shop. The research is strongly motivated by experiences in a project carried out at a dockyard, which performs repair, overhaul and modification programs for various classes of navy ships. We outline the basic requirements placed upon order acceptance, process planning and capacity scheduling for large maintenance projects. In subsequent sections a number of procedures and algorithms to deal with these requirements, in particular a procedure for workload-based capacity planning, a database system to support process planning are developed, as well as a resource-constrained project scheduling system to support work planning at a more detailed level. The system has been designed to support decision making at the Navy Dockyard in particular, however, we believe that, due to its generic structure, it is applicable to a wide range of project-based manufacturing and maintenance environments.
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