Tablet, gestures, remote control?: influence of age on performance and user experience with iTV applications

Due to recent development of TVs in the direction of highly interactive multimedia platforms, interactive TV (iTV) applications gain popularity. In terms of control possibilities a variety of input modalities have become available, though effects on performance and user experience of different age groups when controlling different iTV applications remain unclear. We present an empirical investigation comparing three input modalities (tablet, freehand gestures, remote) for controlling two iTV applications (Photo Browser, Nutrition Tracker) used by older and younger adults. Results show that all three independent variables had significant influence on performance, while we did not find influence of age or application on user experience. Overall tablet input based on a mirrored TV screen showed the best performance and was preferred by both age groups. Older adults were overall slower and showed a particularly large performance gap with the remote in comparison to younger adults.

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