Defining information system success in Germany

This article discusses the concept of information system (IS) success in Germany. The aim of the study is to explore how IS success is defined and perceived by a group of managers in Germany. The results show that culture does influence the perception of IS success. The study has many implications for both academic and practice communities. The results are especially important to multinational organizations that standardize IS in different cultures including Germany. The research case is a multibillion dollar Canadian multinational organization which decided to standardize an Enterprise Resource Planning (ERP) system in all its worldwide subsidiaries.

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