论文信息 - The internet: a new era in customer service - 字舞流文

The internet: a new era in customer service

John Walsh | S. Godfrey

[1] Lloyd J. Taylor,et al. A simulation study of WIP inventory drive systems and their effect on financial measurements , 1999 .

[2] Michael de Kare-Silver,et al. E-Shock: The electronic shopping revolution: strategies for retailers and manufacturers , 1998 .