International Journal of C 2005 Institute for Scientific Information and Systems Sciences Computing and Information Applying Fuzzy Analytic Hierarchy Process to Evaluate Success Factors of E-commerce

: With the fast development of the E-commerce, it becomes critical to set up an E-commerce Evaluation criteria system. Fuzzy Analytic Hierarchy Process is a new multi-criteria evaluation method evolved from Saaty’s AHP. This paper aimed to find out the key factors that affect success in E-commerce using fuzzy AHP, and give an evaluation method for E-commerce in order to help researches and managers to determine the drawbacks and opportunities.

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