LIME: A three-dimensional measurement model for life cycle project management

Organizational performance models are usually based on accounting systems, and therefore take into account mostly the economic-financial viewpoint, or the tangible asset part, of it using performance management terminology. In the IT field, the Earned Value model has been promoted to be present project performance during the project life cycle. However, these types of models oversimplify performance representation with a single performance index, while in reality multiple viewpoints must be managed simultaneously for proper performance management. This work shows how an open threedimensional measurement model of software project performance functions. Called LIME (LIfecycle MEasurement), it extends the structure of a previous model to a dynamic context I applies to software production during all SLC phases, which are classified following a generic 6-step and scheme waterfall standard. A quantitative and qualitative analysis of the project is effected considering the three distinctive but connected areas of interest, each of them represent has a dimension of performance: • economic dimension, from the managers’ viewpoint, with a particular attention to cost and schedule drivers; • social dimension, from the users' viewpoint, with particular attention to the quality-in-use drivers; • technical dimension, from the developers' viewpoint, with particular attention to technical quality, which has a different impact during each SLC phase.