Time for temporal team mental models: Expanding beyond “what” and “how” to incorporate “when”

Although often ignored, establishing and maintaining congruence in team members’ temporal perceptions are consequential tasks that deserve research attention. Integrating research on team cognition and temporality, this study operationalized the notion of a temporal team mental model (TMM) at two points in time using two measurement methods. Ninety eight three-person teams participated in a computerized team simulation designed to mimic emergency crisis management situations in a distributed team environment. The results showed that temporal TMMs measured via concept maps and pairwise ratings each positively contributed uniquely to team performance beyond traditionally measured taskwork and teamwork content domains. In addition, temporal TMMs assessed later in teams’ development exerted stronger effects on team performance than those assessed earlier. The results provide support for the continued examination of temporal TMM similarity in future research.

[1]  S. Mohammed,et al.  The Measurement of Team Mental Models: We Have No Shared Schema , 2000 .

[2]  P. Goodman Groups That Work (and Those That Don't)Groups That Work (and Those That Don't) by Hackman Richard. San Francisco: Jossey-Bass, 1991, 512 pp. , 1992 .

[3]  Barbara A. Gutek,et al.  Some time dimensions of work: Measurement of an underlying aspect of organization culture. , 1987 .

[4]  R. Levine,et al.  Perceptions of time and punctuality in the United States and Brazil. , 1980, Journal of personality and social psychology.

[5]  Allen C. Bluedorn The Human Organization of Time: Temporal Realities and Experience , 2002 .

[6]  J. Gevers,et al.  Team self-regulation and meeting deadlines in project teams: Antecedents and effects of temporal consensus , 2009 .

[7]  Linda C. Angell,et al.  Surface- and deep-level diversity in workgroups: Examining the moderating effects of team orientation and team process on relationship conflict , 2004 .

[8]  R. Hall,et al.  Members of great teams think alike: A model of team effectiveness and schema similarity among team members. , 1994 .

[9]  Deborah G. . Ancona,et al.  Time: A New Research Lens , 2001 .

[10]  S. McComb Mental Model Convergence: The Shift from being an Individual to being a Team Member , 2007 .

[11]  Kevin C. Stagl,et al.  Understanding team adaptation: a conceptual analysis and model. , 2006, The Journal of applied psychology.

[12]  Mathijs J. Hofmijster,et al.  Don’t Rock the Boat: How Antiphase Crew Coordination Affects Rowing , 2013, PloS one.

[13]  Eduardo Salas,et al.  Guided Team Self-Correction , 2008 .

[14]  Lena Mamykina,et al.  Investigating Shared Mental Models in Critical Care , 2014 .

[15]  S. Mohammed,et al.  Team Mental Model: Construct or Metaphor? , 1994 .

[16]  J. Mathieu,et al.  Scaling the quality of teammates' mental models: equifinality and normative comparisons , 2005 .

[17]  Cristina B. Gibson,et al.  The Effect Of Individual Perceptions of Deadlines on Team Performance , 2001 .

[18]  Gwendolyn E. Campbell,et al.  Measuring teamwork mental models to support training needs assessment, development, and evaluation: two empirical studies† , 2001 .

[19]  Mason A. Carpenter,et al.  Antecedents, consequences, and moderators of time perspective heterogeneity for knowledge management in MNO teams , 2007 .

[20]  N. John Castellan,et al.  Individual and group decision making : current issues , 2013 .

[21]  G. Stewart A Meta-Analytic Review of Relationships Between Team Design Features and Team Performance , 2006 .

[22]  Catarina Marques Santos,et al.  Team mental models, relationship conflict and effectiveness over time , 2013 .

[23]  S. Mohammed,et al.  Temporal Diversity and Team Performance: The Moderating Role of Team Temporal Leadership , 2011 .

[24]  S. Mohammed,et al.  The clocks that time us are not the same: A theory of temporal diversity, task characteristics, and performance in teams , 2013 .

[25]  S. Mohammed,et al.  [Are we all on the same temporal page? The moderating effects of temporal team cognition on the polychronicity diversity–team performance relationship]. , 2014, The Journal of applied psychology.

[26]  J. Mathieu,et al.  The influence of shared mental models on team process and performance. , 2000, The Journal of applied psychology.

[27]  Anil Gaba,et al.  Coda : Creativity and Improvisation in Jazzand Organizations: Implications Fororganizational Learning , 1998 .

[28]  M. Waller,et al.  Mental Model Updating and Team Adaptation , 2013 .

[29]  Allen C. Bluedorn,et al.  Alliance management teams and entrainment: Sharing temporal mental models , 2006 .

[30]  Shared Mental Models and Their Convergence 1 , 2017 .

[31]  J.M.P. Gevers,et al.  A pleasure working together? The effects of dissimilarity in team member conscientiousness on team temporal processes and individual satisfaction , 2009 .

[32]  Robert E. Ployhart,et al.  Longitudinal Research: The Theory, Design, and Analysis of Change , 2010 .

[33]  Kyle Lewis Measuring transactive memory systems in the field: scale development and validation. , 2003, The Journal of applied psychology.

[34]  Norbert K. Semmer,et al.  Temporal aspects of processes in ad-hoc groups: A conceptual schema and some research examples , 2008 .

[35]  E. Mannix,et al.  The critical role of conflict resolution in teams: a close look at the links between conflict type, conflict management strategies, and team outcomes. , 2008, The Journal of applied psychology.

[36]  K. Kraiger,et al.  Conceptual Development and Empirical Evaluation of Measures of Shared Mental Models as Indicators of Team Effectiveness , 1997 .

[37]  Nancy J. Cooke,et al.  Measuring Team Knowledge: A Window to the Cognitive Underpinnings of Team Performance , 2003 .

[38]  C. Saunders,et al.  My time or yours? Managing time visions in global virtual teams , 2004 .

[39]  J. Mathieu,et al.  Investigating linear and interactive effects of shared mental models on safety and efficiency in a field setting. , 2005, The Journal of applied psychology.

[40]  Rolf A. Zwaan,et al.  Retrieval from temporally organized situation models. , 1998, Journal of experimental psychology. Learning, memory, and cognition.

[41]  S. Mohammed,et al.  Cognitive Diversity and Consensus in Group Decision Making: The Role of Inputs, Processes, and Outcomes. , 2001, Organizational behavior and human decision processes.

[42]  William B. Rouse,et al.  The role of mental models in team performance in complex systems , 1992, IEEE Trans. Syst. Man Cybern..

[43]  S. Mohammed,et al.  Metaphor No More: A 15-Year Review of the Team Mental Model Construct , 2010 .

[44]  Nancy J. Cooke,et al.  Measuring Team Knowledge During Skill Acquisition of a Complex Task , 2001 .

[45]  S. Floyd,et al.  The Lack of Consensus About Strategic Consensus: Advancing Theory and Research , 2005 .

[46]  Akbar Zaheer,et al.  Time Scales and Organizational Theory , 1999 .

[47]  Jessica Mesmer-Magnus,et al.  Measuring Shared Team Mental Models: A Meta-Analysis , 2010 .

[48]  Christian J. Resick,et al.  Team Composition, Cognition, and Effectiveness: Examining Mental Model Similarity and Accuracy , 2010 .

[49]  Madhu C. Reddy,et al.  A finger on the pulse: temporal rhythms and information seeking in medical work , 2002, CSCW '02.

[50]  K. Jehn A qualitative analysis of conflict types and dimensions in , 1997 .

[51]  Nick Sevdalis,et al.  Teamwork in the operating theatre: cohesion or confusion? , 2006, Journal of evaluation in clinical practice.

[52]  S. Mohammed,et al.  The Incorporation of Time in Team Research: Past, Current, and Future , 2008 .

[53]  Aleksander P. J. Ellis System Breakdown: The Role of Mental Models and Transactive Memory in the Relationship between Acute Stress and Team Performance , 2006 .

[54]  E. Zerubavel Hidden Rhythms: Schedules and Calendars in Social Life , 1981 .

[55]  G. Stasser,et al.  Pooling of Unshared Information in Group Decision Making: Biased Information Sampling During Discussion , 1985 .

[56]  Roland Castellanos A Qualitative Analysis of Conflict Types and Dimensions in Organizational Groups , 2007 .

[57]  Roseanne J. Foti,et al.  The impact of shared leadership on teamwork mental models and performance in self-directed teams , 2013 .

[58]  Jmp Josette Gevers,et al.  How project teams achieve coordinated action : a model of shared cognitions on time , 2004 .

[59]  David G. Mathiasen Groups that work (and those that Don't): Creating Conditions for Effective Teamwork, edited by J. Richard Hackman. San Francisco, CA: Jossey-Bass 1990, 512 pp. Price: $39.95 cloth , 1991 .

[60]  Dennis J. Devine,et al.  Do Smarter Teams Do Better , 2001 .

[61]  F. Tschan,et al.  Getting groups to develop good strategies: Effects of reflexivity interventions on team process, team performance, and shared mental models , 2007 .

[62]  Erich C. Dierdorff,et al.  Facet personality and surface-level diversity as team mental model antecedents: implications for implicit coordination. , 2012, The Journal of applied psychology.

[63]  C. Gibson,et al.  Team Implicit Coordination Processes: A Team Knowledge–Based Approach , 2008 .

[64]  Eric Anthony Day,et al.  Relationships among team ability composition, team mental models, and team performance. , 2006, The Journal of applied psychology.

[65]  Rashaad E. T. Jones,et al.  The Neocities Simulation: Understanding the Design and Experimental Methodology Used to Develop a Team Emergency Management Simulation , 2005 .

[66]  Aleksander P. J. Ellis,et al.  Building the infrastructure: the effects of role identification behaviors on team cognition development and performance. , 2010, The Journal of applied psychology.

[67]  Suzanne T Bell,et al.  Deep-level composition variables as predictors of team performance: a meta-analysis. , 2007, The Journal of applied psychology.

[68]  R. Klimoski,et al.  Why do ‘great minds’ think alike?: antecedents of team member schema agreement , 2001 .

[69]  Gary Alan Fine Kitchens: The Culture of Restaurant Work , 1996 .

[70]  K. Klein,et al.  Team mental models and team performance: a field study of the effects of team mental model similarity and accuracy , 2006 .

[71]  Leslie A. DeChurch,et al.  Building team adaptive capacity: the roles of sensegiving and team composition. , 2011, The Journal of applied psychology.

[72]  Mark Mortensen,et al.  Constructing the Team: The Antecedents and Effects of Membership Model Divergence , 2014, Organ. Sci..

[73]  Lucy Gilson,et al.  Virtual Teams: What Do We Know and Where Do We Go From Here? , 2004 .

[74]  L. Perlow The Time Famine: Toward a Sociology of Work Time , 1999 .

[75]  E. Salas,et al.  Shared mental models in expert team decision making. , 1993 .

[76]  Leslie A. DeChurch,et al.  The cognitive underpinnings of effective teamwork: a meta-analysis. , 2010, The Journal of applied psychology.

[77]  S. Mohammed,et al.  Mental models in design teams: a valid approach to performance in design collaboration? , 2007 .

[78]  C. Burke,et al.  The impact of cross-training on team effectiveness. , 2002, The Journal of applied psychology.

[79]  Johannes Wacker,et al.  Interactions of team mental models and monitoring behaviors predict team performance in simulated anesthesia inductions. , 2011, Journal of experimental psychology. Applied.

[80]  Gregory A. Janicik,et al.  Getting and staying in-pace: the “in-synch” preference and its implications for work groups , 2002 .

[81]  Joan R. Rentsch,et al.  Cognitions in organizations and teams: What is the meaning of cognitive similarity? , 2008 .

[82]  Frances J. Milliken,et al.  PERCEPTIONS OF TIME IN WORK GROUPS: DO MEMBERS DEVELOP SHARED COGNITIONS ABOUT THEIR TEMPORAL DEMANDS? , 2004 .

[83]  Leslie A. DeChurch,et al.  Information elaboration and team performance: Examining the psychological origins and environmental contingencies , 2014 .

[84]  J. Mathieu,et al.  Performance implications of leader briefings and team-interaction training for team adaptation to novel environments. , 2000, The Journal of applied psychology.

[85]  Cg Christel Rutte,et al.  Meeting deadlines in work groups: Implicit and explicit mechanisms , 2006 .

[86]  Michael G. Harvey,et al.  Awareness of temporal complexity in leadership of creativity and innovation: A competency-based model , 2003 .

[87]  Scott Mikel Millward,et al.  Do you know your STUFF? Training collaborative modelers , 2006 .

[88]  John E. Mathieu,et al.  Interactive Effects of Team and Task Shared Mental Models as Related to Air Traffic Controllers' Collective Efficacy and Effectiveness , 2009 .

[89]  Madhu C. Reddy,et al.  Temporality in Medical Work: Time also Matters , 2006, Computer Supported Cooperative Work (CSCW).

[90]  S. Mohammed,et al.  Team mental models in a team knowledge framework: expanding theory and measurement across disciplinary boundaries , 2001 .