论文信息 - The Impact of TQM Critical Success Factors on Business Performance. The Mediating Role of Implementation Factors in Linking Enabler and Instrumental Factors - 字舞流文

The Impact of TQM Critical Success Factors on Business Performance. The Mediating Role of Implementation Factors in Linking Enabler and Instrumental Factors

Francisco J. Carmona-Márquez | A. Leal-Rodríguez | Antonio Leal-Millán | Adolfo E. Vázquez-Sánchez | A. Leal-Millán