Social support and occupational stress: Effects of talking to others

Employees' social support was examined using both the traditional global measures of emotional/instrumental support and more focused measures based on the contents (positive, negative, and non-job) of verbally transmitted support. Contents were more closely related to global emotional support than to global instrumental support, with non-job and positive communications especially strongly associated with emotional support, and they accounted for more variance in strains than did the global measures.

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