Estimating Semantic Distance Using Soft Semantic Constraints in Knowledge-Source – Corpus Hybrid Models

Strictly corpus-based measures of semantic distance conflate co-occurrence information pertaining to the many possible senses of target words. We propose a corpus-thesaurus hybrid method that uses soft constraints to generate word-senseaware distributional profiles (DPs) from coarser "concept DPs" (derived from a Roget-like thesaurus) and sense-unaware traditional word DPs (derived from raw text). Although it uses a knowledge source, the method is not vocabulary-limited: if the target word is not in the thesaurus, the method falls back gracefully on the word's co-occurrence information. This allows the method to access valuable information encoded in a lexical resource, such as a thesaurus, while still being able to effectively handle domain-specific terms and named entities. Experiments on word-pair ranking by semantic distance show the new hybrid method to be superior to others.

[1]  Peterson Obara Magutu,et al.  Technology and service quality in the banking industry , 2010 .

[2]  John Harrison,et al.  Handbook of Practical Logic and Automated Reasoning , 2009 .

[3]  Janelle Rose,et al.  Technology readiness and segmentation profile of matureconsumers , 2010 .

[4]  J. Chew,et al.  Human resource practices, organizational commitment and intention to stay , 2008 .

[5]  L. Wittgenstein A certainty , 2001, BMJ : British Medical Journal.

[6]  Graeme Hirst,et al.  Cross-Lingual Distributional Profiles of Concepts for Measuring Semantic Distance , 2007, EMNLP.

[7]  J. M. Cortina,et al.  What Is Coefficient Alpha? An Examination of Theory and Applications , 1993 .

[8]  Barrie Gunter,et al.  Electronic books: a survey of users in the UK , 2005, Aslib Proc..

[9]  Sonia Bendix Industrial relations in South Africa , 1989 .

[10]  Mark T. J. Carden E-Books are not books , 2008, BooksOnline '08.

[11]  Zellig S. Harris,et al.  Foundations of Language , 1940 .

[12]  Juani Swart,et al.  Understanding the people and performance link: Unlocking the black box , 2003 .

[13]  John E. Delery,et al.  Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions , 1996 .

[14]  Sharon Larson,et al.  Indications and Limitations of Structural Equation Modeling in Complex Surveys: Implications for an Application in the Medical Expenditure Panel Survey (MEPS) , 2003 .

[15]  Marcel Leroy,et al.  Louis H. Gray. Foundations of Language , 1945 .

[16]  J. Austin How to do things with words , 1962 .

[17]  P. Grauwe,et al.  Lessons from the Financial Crisis: New Rules for Central Banks and Credit Rating Agencies? , 2008 .

[18]  Jeffrey Heer,et al.  Software Design Patterns for Information Visualization , 2006, IEEE Transactions on Visualization and Computer Graphics.

[19]  David Sanders,et al.  Achieving the health Millennium Development Goals for South Africa: challenges and priorities , 2009, The Lancet.

[20]  Daniel Heller,et al.  The influence of work personality on job satisfaction: incremental validity and mediation effects. , 2009, Journal of personality.

[21]  Mark Pickens,et al.  Mobile phone banking and low-income customers : evidence from South Africa , 2006 .

[22]  Walter W. Haines Poverty: a worldwide form of injustice , 2001 .

[23]  Graham J. Hooley,et al.  “Our five year mission— to boldly go where no man has been before… .” , 1992 .

[24]  Bart J. Bronnenberg,et al.  Refereed Conference Paper , 2004 .

[25]  Patrick Camiller,et al.  The Global Trap: Globalization and the Assault on Prosperity and Democracy , 1996 .

[26]  S. Saunders,et al.  Readiness for banking technologies in developing countries , 2010 .

[27]  Yi-Shun Wang,et al.  DETERMINANTS OF USER ACCEPTANCE OF INTERNET BANKING: AN EMPIRICAL STUDY , 2003 .

[28]  Darin W. White,et al.  The impact of marketing strategy creation style on the formation of a climate of trust in a retail franchise setting , 2010 .

[29]  R. Barnet,et al.  Global Dreams: Imperial Corporations and the New World Order. , 1996 .

[30]  David Cloughton Riley on Business Interruption Insurance , 1999 .

[31]  Kieran Allen,et al.  Globalisation and its Discontents , 2002 .

[32]  Shaomin Li,et al.  National Adoption of International Accounting Standards: An Institutional Perspective , 2010 .

[33]  Honglei Li,et al.  Technology acceptance model for internet banking: an invariance analysis , 2005, Inf. Manag..

[34]  Chiranjeev Kohli,et al.  Corporate identity: The role of mission statements , 1997 .

[35]  Robin Wilson Band of Brothers. , 2002 .

[36]  E. Kohler Accounting for Management , 1965 .

[37]  Bita Mashayekhi,et al.  Development of accounting in Iran , 2008 .

[38]  Andy P. Field,et al.  Discovering Statistics Using SPSS , 2000 .

[39]  Adrian John Wilkinson,et al.  Contemporary Human Resource Management: Text and Cases , 2005 .

[40]  J. Hair Multivariate data analysis : a global perspective , 2010 .

[41]  Daniel Heller,et al.  The Dispositional Sources of Job Satisfaction: A Comparative Test , 2008 .

[42]  G. Davis,et al.  Job satisfaction survey among employees in small businesses , 2004 .

[43]  Barbara M. Byrne,et al.  Structural equation modeling with EQS : basic concepts, applications, and programming , 2000 .

[44]  Abdullah,et al.  Journal of Internet Banking and Commerce Customer Perspectives on E-business Value: Case Study on Internet Banking , 2022 .

[45]  Ted Dunning,et al.  Accurate Methods for the Statistics of Surprise and Coincidence , 1993, CL.

[46]  Christopher K. Bart,et al.  Industrial firms and the power of mission , 1997 .

[47]  Roger B. Mason,et al.  Using a blended approach to facilitate postgraduate supervision , 2009 .

[48]  Richard G. Lomax,et al.  A Beginner's Guide to Structural Equation Modeling , 2022 .

[49]  Diana McCarthy,et al.  Relating WordNet Senses for Word Sense Disambiguation , 2006 .

[50]  J. Best,et al.  Research in Education , 1966, Nature.

[51]  L. Oakes,et al.  Categorization Skills and Concepts , 2008 .

[52]  Adelina Broadbridge,et al.  Retail managers: their work stressors and coping strategies , 2002 .

[53]  K. van Dam,et al.  Personality dimensions and their relationship with job satisfaction amongst Dutch nurse anaesthetists. , 2010, Journal of nursing management.

[54]  Michael Ahearne,et al.  Some Possible Antecedents and Consequences of In-Role and Extra-Role Salesperson Performance , 1998 .

[55]  Paul Hong,et al.  Corporate mission, corporate policies and business outcomes: evidence from Japan , 2010 .

[56]  Michael Chibba,et al.  The Millennium Development Goals: Key Current Issues and Challenges , 2010 .

[57]  Randall Bak,et al.  To trust or not to trust: the consumer’s dilemma with e-banking , 2009 .

[58]  Ehud Rivlin,et al.  Placing search in context: the concept revisited , 2002, TOIS.

[59]  W. Shelburne E-book usage in an academic library: User attitudes and behaviors , 2009 .

[60]  Shih‐Chih Chen,et al.  Consumer adoption of e-service: Integrating technology readiness with the theory of planned behavior , 2010 .

[61]  David Otley,et al.  Emerging themes in management control: a review of recent literature , 2009 .

[62]  Walter C. Borman,et al.  Personality predictors of citizenship performance , 2001 .

[63]  M. Ross Quillian,et al.  Retrieval time from semantic memory , 1969 .

[64]  H. Schenk,et al.  South African Human Resource Management: Theory and Practice , 1998 .

[65]  Michael Stodnick,et al.  Using SERVQUAL to Measure the Quality of the Classroom Experience , 2008 .

[66]  Ruvendra Kumar Nandan,et al.  Accounting and the Reproduction of Race Relations in Fiji: A Discourse On Race and Accounting in Colonial Context , 2005 .

[67]  Rajen K. Gupta,et al.  Why Mission Statements Become a Show Piece? Case of an Indo-American Joint Venture , 2003 .

[68]  A. Parasuraman,et al.  Technology Readiness Index (Tri) , 2000 .

[69]  J. Livingston,et al.  Metacognition: An Overview. , 2003 .

[70]  Culler Ta Beijing + 5: women's rights advocates stand firm against backsliding on Platform for Action. , 2000 .

[71]  P. J. Arnold,et al.  South Africa's transition from apartheid: The role of professional closure in the experiences of black chartered accountants , 2009 .

[72]  John Storey,et al.  Human Resource Management: A Critical Text , 1994 .

[73]  Simone Paolo Ponzetto,et al.  Exploiting Semantic Role Labeling, WordNet and Wikipedia for Coreference Resolution , 2006, NAACL.

[74]  Raymond A. Noe,et al.  Human Resource Management : Gaining a Competitive Advantage , 1994 .

[75]  K. Bach Performatives are statements too , 1975 .

[76]  A. Furnham,et al.  Personality, motivation and job satisfaction: Hertzberg meets the Big Five , 2009 .

[77]  J. Ravetz,et al.  Beyond Left and Right , 2004 .

[78]  R. H. Parker,et al.  Comparative International Accounting , 1981 .

[79]  Sidney Weil,et al.  Increasing the number of black chartered accountants in South Africa: an empirical review of educational issues , 1997 .

[80]  Claire Bless,et al.  Fundamentals of Social Research Methods: An African Perspective , 2007 .

[81]  Parminder Raina,et al.  Structural equation and log-linear modeling: a comparison of methods in the analysis of a study on caregivers' health , 2006, BMC medical research methodology.

[82]  B. Sha,et al.  Exploring the Connection Between Organizational Identity and Public Relations Behaviors: How Symmetry Trumps Conservation in Engendering Organizational Identification , 2009 .

[83]  G. Mcnicoll World Population Ageing 1950-2050. , 2002 .

[84]  Mark A. Huselid The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance , 1995 .

[85]  Warren E. Walker,et al.  Adaptive policies, policy analysis, and policy-making , 2001, Eur. J. Oper. Res..

[86]  Patrick F. Reidy An Introduction to Latent Semantic Analysis , 2009 .

[87]  John Cox E-Books: Challenges and Opportunities , 2004, D Lib Mag..

[88]  K. A. Morrison,et al.  An Empirical Test of a Model of Franchisee Job Satisfaction , 1996 .

[89]  C. Ayo,et al.  The State of e-Banking Implementation in Nigeria:A Post-Consolidation Review , 2010 .

[90]  Yuping Liu,et al.  Online interaction readiness: conceptualisation and measurement , 2007 .

[91]  Gordon E. Greenley,et al.  Strategic planning and performance: extending the debate , 2008 .

[92]  D. Porteous THE ENABLING ENVIRONMENT FOR MOBILE BANKING IN AFRICA , 2006 .

[93]  Fred D. Davis,et al.  User Acceptance of Computer Technology: A Comparison of Two Theoretical Models , 1989 .

[94]  Jiun-Sheng Chris Lin,et al.  The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies , 2007, Comput. Hum. Behav..

[95]  Patrick M. Wright,et al.  Oxford Handbook of Human Resource Management, The , 2007 .

[96]  Paul Brenton,et al.  Outsourcing and Low-Skilled Workers in the U.K. , 1998 .

[97]  Stan Szpakowicz,et al.  Roget's thesaurus and semantic similarity , 2012, RANLP.

[98]  David E. McNabb,et al.  Culture, Climate, and Total Quality Management: Measuring Readiness for Change , 1995 .

[99]  J. Church Human Development Report , 2001 .

[100]  Philip Resnik,et al.  Measuring Verb Similarity , 2000 .

[101]  Gordon E. Greenley,et al.  Integrating contemporary strategic management perspectives , 1997 .

[102]  Samaneh Barati,et al.  An Efficient Model to Improve Customer Acceptance of Mobile Banking , 2009 .

[103]  A. Parasuraman,et al.  A Conceptual Model of Service Quality and Its Implications for Future Research , 1985 .

[104]  E. A. Locke,et al.  Core self-evaluations and job and life satisfaction: the role of self-concordance and goal attainment. , 2005, The Journal of applied psychology.

[105]  Julie Akpotor Promotion of gender equality and women empowerment : a millennium development goal , 2009 .

[106]  B. J. Erasmus,et al.  Views of black trainee accountants in South Africa on matters related to a career as a chartered accountant , 2003 .

[107]  Francis L. F. Lee,et al.  Professional Aspirations and Job Satisfaction: Chinese Journalists at a Time of Change in the Media , 2004 .

[108]  Peter W. Foltz,et al.  An introduction to latent semantic analysis , 1998 .

[109]  Joseph Peyrefitte,et al.  A Content Analysis of the Mission Statements of United States Firms in Four Industries , 2006 .

[110]  B. Schneider,et al.  A passion for service: Using content analysis to explicate service climate themes. , 1992 .

[111]  M. Porter Competitive Advantage: Creating and Sustaining Superior Performance , 1985 .

[112]  Howard B. Lee,et al.  Foundations of Behavioral Research , 1973 .

[113]  S. Gray Towards a Theory of Cultural Influence on the Development of Accounting Systems Internationally , 1988 .

[114]  Wayne F. Cascio,et al.  Managing Human Resources , 1989 .

[115]  Michelle T. Iaffaldano,et al.  Job satisfaction and job performance: A meta-analysis. , 1985 .

[116]  Bikki Jaggi,et al.  Impact of Culture, Market Forces, and Legal System on Financial Disclosures , 2000 .

[117]  Jennifer Watermeyer,et al.  Why don't patients take their drugs? The role of communication, context and culture in patient adherence and the work of the pharmacist in HIV/AIDS. , 2011, Patient education and counseling.

[118]  Joydeep Chatterjee,et al.  Mission Statements and the Small Business , 2004 .

[119]  R. Dahrendorf Reflections on the Revolution in Europe , 1990 .

[120]  Anna M. Zajicek,et al.  Educating Dalit Women: Beyond a One-Dimensional Policy Formulation , 2007 .

[121]  Gayle C. Avery,et al.  The power of vision: statements that resonate , 2010 .

[122]  Df Winter Socialism and the Common Good , 1996 .

[123]  Tom Wilson ‘Information Science’ and Research Methods , 2004 .

[124]  C. A. Higgins,et al.  THE BIG FIVE PERSONALITY TRAITS, GENERAL MENTAL ABILITY, AND CAREER SUCCESS ACROSS THE LIFE SPAN , 1999 .

[125]  Daniel Zéghal,et al.  An analysis of the factors affecting the adoption of international accounting standards by developing countries , 2006 .

[126]  C. Gregory,et al.  But I Want a Real Book : An Investigation of Undergraduates' Usage and Attitudes toward Electronic Books , 2008 .

[127]  T. Judge,et al.  The dispositional causes of job satisfaction : A core evaluations approach , 1997 .

[128]  Edwin A. Locke,et al.  Personnel Attitudes and Motivation , 1975 .

[129]  H. John Bernardin,et al.  Human Resource Management: An Experiential Approach , 1997 .

[130]  John B. Goodenough,et al.  Contextual correlates of synonymy , 1965, CACM.

[131]  Michael R. Mullen,et al.  Structural equation modelling: guidelines for determining model fit , 2008 .

[132]  Ted Pedersen,et al.  Using WordNet-based Context Vectors to Estimate the Semantic Relatedness of Concepts , 2006 .

[133]  Barbara R. Bartkus,et al.  Mission Statement Quality and Financial Performance , 2006 .

[134]  William R. King,et al.  A meta-analysis of the technology acceptance model , 2006, Inf. Manag..

[135]  Hua Wang,et al.  Age differences in perceptions of online community participation among non-users: An extension of the Technology Acceptance Model , 2010, Comput. Hum. Behav..

[136]  S. Long The case for e-books: an introduction , 2003 .

[137]  Marvine Hamner,et al.  Expanding the Technology Acceptance Model to examine Personal Computing Technology utilization in government agencies in developing countries , 2009, Gov. Inf. Q..

[138]  Wilfred I. Ukpere,et al.  The functional relationship between globalisation, internationalisation, human resources and industrial democracy , 2007 .

[139]  William I. Robinson,et al.  Global Crisis and Latin America , 2004 .

[140]  J. R. Firth,et al.  A Synopsis of Linguistic Theory, 1930-1955 , 1957 .

[141]  R. Matthews The myth of global competition and the nature of work , 1998 .

[142]  G. E Devenish The South African Constitution , 2005 .

[143]  J. Kotter,et al.  Choosing strategies for change. , 1979, Harvard business review.

[144]  Nicola Popovic,et al.  Planning for action on women and peace and security : national-level implementation of resolution 1325 (2000) , 2010 .

[145]  Jacqueline Leckie Development in an Insecure and Gendered World: The Relevance of the Millennium Goals , 2013 .

[146]  J. Pearce,et al.  Corporate Mission Statements: The Bottom Line , 1987 .

[147]  A. A. Abdel-Halim,et al.  EFFECTS OF HIGHER ORDER NEED STRENGTH ON THE JOB PERFORMANCE–JOB SATISFACTION RELATIONSHIP , 1980 .

[148]  T. Kneifel,et al.  Contending ideologies in South Africa , 1986 .

[149]  Henry Mintzberg,et al.  Of strategies, deliberate and emergent , 1985, Strategic Management Journal.

[150]  J. Katz The philosophy of language , 1967 .

[151]  M. Porter,et al.  Strategy and society: the link between competitive advantage and corporate social responsibility. , 2006, Harvard business review.

[152]  Samsudin Wahab,et al.  Technology Trust and E-Banking Adoption: The Mediating Effect of Customer Relationship Management Performance , 2009 .

[153]  Scott A. McDonald,et al.  Environmental Determinants of Lexical Processing Effort , 2000 .

[154]  Andrew Byrnes,et al.  Violence against Women, the Obligation of Due Diligence, and the Optional Protocol to the Convention on the Elimination of All Forms of Discrimination against Women—Recent Developments , 2008 .

[155]  Stuart L. Hart,et al.  Capitalism at the Crossroads , 2005 .

[156]  Xin Guo,et al.  The antecedents and consequences of commitment in bank–corporate relationships: evidence from the Chinese banking market , 2010 .

[157]  Talha Burki UN Women to spearhead new drive for gender equality , 2010, The Lancet.

[158]  George Lakoff,et al.  Hedges: A Study In Meaning Criteria And The Logic Of Fuzzy Concepts , 1973 .

[159]  Mark Sandle A Short History Of Soviet Socialism , 1998 .

[160]  Katrin Erk,et al.  A Structured Vector Space Model for Word Meaning in Context , 2008, EMNLP.

[161]  Jeremy Galbreath,et al.  Building corporate social responsibility into strategy , 2009 .

[162]  D. Organ,et al.  A META-ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR , 1995 .

[163]  Gill Marcus Visions of black economic empowerment , 2007 .

[164]  Matjaz Mulej,et al.  Democracy Without Empowerment: The Grand Vision and Demise of Yugoslav Self-Management , 2002 .

[165]  C. Matheson Understanding the Policy Process: The Work of Henry Mintzberg , 2009 .

[166]  D. Abell,et al.  The future of strategy is leadership , 2006 .

[167]  Remus Ilies,et al.  An experience-sampling measure of job satisfaction and its relationships with affectivity, mood at work, job beliefs, and general job satisfaction , 2004 .

[168]  Van der Poll,et al.  Integrity issues of information created by book entries , 2005 .

[169]  Siriginidi Subba Rao Familiarization of electronic books , 2001, Electron. Libr..

[170]  Robert F. Lusch,et al.  Personal differences, job tension, job outcomes, and store performance: A study of retail store managers. , 1990 .

[171]  Jeffrey Pfeffer,et al.  The human equation : building profits by putting people first , 1998 .

[172]  L. Cohen,et al.  Research Methods in Education , 1980 .

[173]  Willem Verbeke,et al.  Do Organizational Practices Matter in Role Stress Processes? A Study of Direct and Moderating Effects for Marketing-Oriented Boundary Spanners , 1996 .

[174]  R. Kaplan,et al.  The strategy-focused organization , 2000 .

[175]  Faculteit der Economische Wetenschappen en Bedrijfskunde,et al.  Online Banking Customers: Insight from Germany , 2007 .

[176]  Larry Wos Milestones for Automated Reasoning with Otter , 2006, Int. J. Artif. Intell. Tools.

[177]  Steven A. Taylor,et al.  Servperf versus Servqual: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality , 1994 .

[178]  Aisling Swaine,et al.  Assessing the Potential of National Action Plans to Advance Implementation of United Nations Security Council Resolution 1325 , 2009 .

[179]  Dolana Mogadime,et al.  Constructing Self as Leader: Case Studies of Women Who Are Change Agents in South Africa , 2010 .

[180]  James Richard Curran,et al.  From distributional to semantic similarity , 2004 .

[181]  Hung-Pin Shih,et al.  Extended technology acceptance model of Internet utilization behavior , 2004, Inf. Manag..

[182]  C. Kendrick Gibson,et al.  A Framework for Developing an Effective Mission Statement , 2008 .

[183]  J. Bisbe,et al.  The Role of Performance Measurement Systems in Strategy Formulation Processes , 2010 .

[184]  Judith H. Langlois,et al.  Infant Categorization of Faces: Ladies First. , 2005 .

[185]  Graeme Hirst,et al.  Distributional measures of concept-distance: A task-oriented evaluation , 2006, EMNLP.

[186]  A. Bryman Social Research Methods , 2001 .

[187]  Gundeep Behl‐Chadha Basic-level and superordinate-like categorical representations in early infancy , 1996, Cognition.

[188]  Masud Behnia,et al.  Using postgraduate students' evaluations of research experience to benchmark departments and faculties: issues and challenges. , 2009, The British journal of educational psychology.

[189]  B. Tabachnick,et al.  Using Multivariate Statistics , 1983 .

[190]  Lotfi A. Zadeh,et al.  Fuzzy Sets , 1996, Inf. Control..

[191]  Hanlie Pieterse An evaluation of mature consumer needs in the banking sector , 2008 .

[192]  Dong-Hee Shin,et al.  Towards an understanding of the consumer acceptance of mobile wallet , 2009, Comput. Hum. Behav..

[193]  A. Bakker,et al.  The Measurement of Work Engagement With a Short Questionnaire , 2006 .

[194]  Peter R. Magnusson,et al.  Technology readiness and usage: a global-identity perspective , 2009 .

[195]  Peter Mertens,et al.  The PhD examination: support and training for supervisors and examiners , 2003 .

[196]  Robin Woolley Everyone's Guide to Black Economic Empowerment: And How to Implement It , 2005 .

[197]  J. Searle Expression and Meaning: A taxonomy of illocutionary acts , 1975 .

[198]  Ashley van Niekerk,et al.  Violence and injuries in South Africa: prioritising an agenda for prevention , 2009, The Lancet.

[199]  M. Baten E-Banking of Economical Prospects in Bangladesh , 2010 .

[200]  Louis O. Kelso,et al.  Two-factor theory , 1967 .

[201]  Dean Anderson,et al.  Beyond Change Management , 2001 .

[202]  Murray R. Barrick,et al.  THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META-ANALYSIS , 1991 .

[203]  A. Moser,et al.  GENDER and INDICATORS Overview Report , 2007 .

[204]  Nancy Herther The e-book industry today: a bumpy road becomes an evolutionary path to market maturity , 2005, Electron. Libr..

[205]  Joyce E. Bono,et al.  Core self‐evaluations: a review of the trait and its role in job satisfaction and job performance , 2003 .

[206]  Donald Sassoon,et al.  One Hundred Years of Socialism: The West European Left in the Twentieth Century , 1996 .

[207]  Ming-Chi Lee,et al.  Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit , 2009, Electron. Commer. Res. Appl..

[208]  Nancy Fichtman Dana,et al.  The Reflective Educator’s Guide to Professional Development: Coaching Inquiry-Oriented Learning Communities , 2008 .

[209]  Philip Resnik,et al.  Semantic Similarity in a Taxonomy: An Information-Based Measure and its Application to Problems of Ambiguity in Natural Language , 1999, J. Artif. Intell. Res..

[210]  Stephen Dann,et al.  Applying services marketing principles to postgraduate supervision , 2008 .

[211]  Syed Ahmad Raza Impact Of Organizational Climate On Performance Of College Teachers In Punjab , 2010 .

[212]  Rembrandt Klopper The Case for Cyber Forensic Linguistics , 2009 .

[213]  C. Eden,et al.  Action Research for Management Research , 1996 .

[214]  D. Guest Human resource management and performance: a review and research agenda , 1997 .

[215]  Marianne Rostgaard,et al.  The Aftermath of "Real Existing Socialism" in Eastern Europe, Vol. 2: People and Technology in the Process of Transition , 1997 .

[216]  R. Dalal A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. , 2005, The Journal of applied psychology.

[217]  Prem Lal Joshi,et al.  Perceptions of accounting professionals in the adoption and implementation of a single set of global accounting standards: Evidence from Bahrain , 2008 .

[218]  A. Fairhurst,et al.  Corporate Social Responsibility: A Review of the Top 100 US Retailers , 2009 .

[219]  Dekang Lin,et al.  An Information-Theoretic Definition of Similarity , 1998, ICML.

[220]  B. Clegg,et al.  An investigation into the acceptance of online banking in Saudi Arabia , 2009 .

[221]  Linda Williams The Mission Statement: A Corporate Reporting Tool With a Past, Present, and Future , 2008 .

[222]  Rembrandt Klopper The evolution of human communication from nonverbal communication to electronic communications , 2005 .

[223]  K. Bach,et al.  Linguistic Communication and Speech Acts , 1983 .

[224]  Ajit Singh,et al.  Globalisation, labour standards and economic development , 2011, The Handbook of Globalisation, Third Edition.

[225]  Jack Fiorito,et al.  ORGANIZATIONAL COMMITMENT, HUMAN RESOURCE PRACTICES, AND ORGANIZATIONAL CHARACTERISTICS , 2007 .

[226]  Eneko Agirre,et al.  Clustering WordNet word senses , 2003, RANLP.

[227]  Peter Pirolli,et al.  Modeling Information Scent: A Comparison of LSA, PMI and GLSA Similarity Measures on Common Tests and Corpora , 2007, RIAO.

[228]  Ted Pedersen,et al.  Extended Gloss Overlaps as a Measure of Semantic Relatedness , 2003, IJCAI.

[229]  S. Sian,et al.  Reversing exclusion: The Africanisation of accountancy in Kenya, 1963–1970 , 2007 .

[230]  Gareth R. Jones Socialization Tactics, Self-Efficacy, and Newcomers' Adjustments to Organizations , 1986 .

[231]  Donald R. Cooper,et al.  Business Research Methods , 1980 .

[232]  Monica Landoni,et al.  E-books in academic libraries , 2005, Electron. Libr..

[233]  Romuald A. Stone Mission Statements Revisited , 1996 .

[234]  G. D. Donleavy Cash flow accounting : international uses and abuses , 1994 .

[235]  Frances M. Hill Managing service quality in higher education: the role of the student as primary consumer , 1995 .

[236]  Graeme Hirst,et al.  Non-Classical Lexical Semantic Relations , 2004, Proceedings of the HLT-NAACL Workshop on Computational Lexical Semantics - CLS '04.

[237]  Timothy A. Judge,et al.  Emotional Stability, Core Self-Evaluations, and Job Outcomes: A Review of the Evidence and an Agenda for Future Research , 2004, Human Performance.

[238]  David J. Weir,et al.  Characterising Measures of Lexical Distributional Similarity , 2004, COLING.

[239]  E. Chamisa,et al.  The Relevance and Observance of the IASC Standards in Developing Countries and the Particular Case of Zimbabwe , 2000 .

[240]  Gerald K. Debusk,et al.  The effects of adopting the Balanced Scorecard on shareholder returns , 2008 .

[241]  E. Rosch,et al.  Family resemblances: Studies in the internal structure of categories , 1975, Cognitive Psychology.

[242]  David C. Mowery,et al.  Universities in National Innovation Systems , 2006 .

[243]  J. Hackman,et al.  Development of the Job Diagnostic Survey , 1975 .

[244]  Elzbieta Lepkowska-White,et al.  An empirical test of antecedents and consequences of salesperson job satisfaction among Polish retail salespeople , 2003 .

[245]  Diana Elizabeth Kendall,et al.  Sociology in Our Times , 2007 .

[246]  Roberto Navigli,et al.  Meaningful Clustering of Senses Helps Boost Word Sense Disambiguation Performance , 2006, ACL.

[247]  A. Davis,et al.  Bridging the thinking-doing divide: engaged in strategy implementation , 2010 .

[248]  Caren Grown,et al.  Taking action : achieving gender equality and empowering women , 2005 .

[249]  N. Kabeer,et al.  Gender equality and women's empowerment: A critical analysis of the third millennium development goal 1 , 2005 .

[250]  Jagdip Singh,et al.  Boundary role ambiguity: Facets, determinants, and impacts. , 1993 .

[251]  Tenko Raykov,et al.  Coefficient Alpha and Composite Reliability With Interrelated Nonhomogeneous Items , 1998 .

[252]  C. E. SHANNON,et al.  A mathematical theory of communication , 1948, MOCO.

[253]  Jen-Her Wu,et al.  What drives mobile commerce?: An empirical evaluation of the revised technology acceptance model , 2005, Inf. Manag..

[254]  C. Nobes Towards a General Model of the Reasons for International Differences in Financial Reporting , 1998 .

[255]  Nicholas J. Mathys,et al.  The Aligned Balanced Scorecard:: An Improved Tool for Building High Performance Organizations , 2008 .

[256]  Sherwin Klein The Natural Roots of Capitalism and Its Virtues and Values , 2003 .

[257]  Sunil J. Ramlall Measuring Human Resource Management's Effectiveness in Improving Performance , 2003 .

[258]  Alex Lascarides,et al.  Indirect Speech Acts , 2001, Synthese.

[259]  Greg Distiller,et al.  Job satisfaction of South African quantity surveyors: an empirical study , 2008 .

[260]  Jianwei Zhang,et al.  Organizational Climate and its Effects on Organizational Variables: An Empirical Study , 2010 .

[261]  Marilyn Christianson,et al.  Patterns of use of electronic books , 2005 .

[262]  Fiona Edgar,et al.  HRM practice and employee attitudes: different measures – different results , 2005 .

[263]  A. Parasuraman,et al.  A MULTIPLE-ITEM SCALE FOR MEASURING CUSTOMER PERCEPTIONS OF SERVICE QUALITY , 1988 .

[264]  David G. Woodward,et al.  The relevance of International Financial Reporting Standards to a developing country: Evidence from Kazakhstan , 2007 .

[265]  Detmar W. Straub,et al.  The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption , 2000, J. Assoc. Inf. Syst..

[266]  Charles Koeber,et al.  Manufacturing Advantage: Why High-Performance Work Systems Pay off , 1999 .

[267]  Leonard L. Berry,et al.  Five imperatives for improving service quality , 1991 .

[268]  Michael Levine-Clark,et al.  Electronic Book Usage: A Survey at the University of Denver , 2006 .

[269]  William R. Easterly How the Millennium Development Goals are Unfair to Africa , 2007 .

[270]  J. Pfeffer Competitive Advantage Through People , 1994 .

[271]  Timothy A. Judge,et al.  Job satisfaction : how people feel about their jobs and how it affects their performance , 1994 .

[272]  Ian Phau,et al.  Re‐examining traditional service quality in an e‐banking era , 2008 .

[273]  Miles Osborne,et al.  Statistical Machine Translation , 2010, Encyclopedia of Machine Learning and Data Mining.

[274]  Nathan A. Bowling,et al.  Effects of Job Satisfaction and Conscientiousness on Extra-Role Behaviors , 2010 .

[275]  Jen-Her Wu,et al.  Empirical evaluation of the revised end user computing acceptance model , 2004, Comput. Hum. Behav..

[276]  Adair Turner Capitalism and the End of History , 2003 .

[277]  Richard Crossman,et al.  New Fabian Essays , 1952, Democratic Socialism in Britain.

[278]  Arnold S. de Beer,et al.  Enron and Saambou Bank in South Africa: A case study of insufficient relationship management. , 2004 .

[279]  Benjamin Schneider,et al.  Winning the service game , 1995 .

[280]  Philip Schaff,et al.  History of the Christian church , 1889 .

[281]  Graeme Hirst,et al.  Correcting real-word spelling errors by restoring lexical cohesion , 2005, Natural Language Engineering.

[282]  Mary Jo Bitner,et al.  Services Marketing: Integrating Customer Focus Across the Firm , 1996 .

[283]  Rembrandt Klopper How science reveals the universe, and how humans perceive the universe to be , 1999 .

[284]  Ido Dagan,et al.  Similarity-Based Models of Word Cooccurrence Probabilities , 1998, Machine Learning.

[285]  Saif M. Mohammad,et al.  Measuring Semantic Distance using Distributional Profiles of Concepts , 2008 .

[286]  Lynn Silipigni Connaway,et al.  What Happened to the E-book Revolution? : The Gradual Integration of E-books into Academic Libraries , 2007 .

[287]  Hilary Charlesworth,et al.  "Mainstreaming Gender" in International Peace and Security: The Case of East Timor , 2001 .

[288]  Gedaliahu H. Harel,et al.  Promoting Employee Service Behaviour: The Role of Perceptions of Human Resource Management Practices and Service Culture , 2009 .

[289]  B. Bloch,et al.  Globalisation’s assault on the labour market: a German perspective , 1998 .

[290]  Angus Deaton,et al.  Large Cash Transfers to the Elderly in South Africa , 1996 .