Global IT Project Management Using Web 2.0

For many businesses, managing globally distributed IT projects effectively is key to success in today's competitive environment. However, IT projects and their managements are notorious for failures, and managing globally distributed teams poses unique additional challenges. While the Internet, email and the Web have been major means of communication among such teams, new Web 2.0 technologies and applications which have emerged into prominence in the last few years present new opportunities for successfully managing global projects. This paper presents the authors' findings on awareness and level of use of Web 2.0 tools for project management among global teams. It also offers recommendations on how managers of global IT projects can manage their teams more efficiently and effectively using Web 2.0 tools.

[1]  Theekshana Suraweera,et al.  Managing the Implementation of IT Projects in SMEs: An Exploratory Investigation , 2007, 2006 1st International Conference on Digital Information Management.

[2]  Len Asprey.  Project Management for IT Projects , 2005, Encyclopedia of Information Science and Technology.

[3]  Ita Richardson,et al.  Uncovering the reality within virtual software teams , 2006, GSD '06.

[4]  San Murugesan,et al.  Understanding Web 2.0 , 2007, IT Professional.

[5]  Tom Goodfellow,et al.  The blog as a high-impact institutional communication tool , 2007, Electron. Libr..

[6]  John M. Smith.  The 40 root causes of troubled IT projects , 2002 .

[7]  Brenda Huettner,et al.  Managing Virtual Teams: Getting The Most From Wikis, Blogs, And Other Collaborative Tools , 2006 .

[8]  Athula Ginige.  The Essence of Web Engineering , 2001 .

[9]  Edward F. McDonough,et al.  Managing globally distributed teams: beyond technology solutions , 1998, IEMC '98 Proceedings. International Conference on Engineering and Technology Management. Pioneering New Technologies: Management Issues and Challenges in the Third Millennium (Cat. No.98CH36266).

[10]  R. Lau.  Delivering projects with virtual teams , 2004, 2004 IEEE International Engineering Management Conference (IEEE Cat. No.04CH37574).

[11]  Joseph Chao,et al.  Student Project Collaboration Using Wikis , 2007, 20th Conference on Software Engineering Education & Training (CSEET'07).

[12]  C. R. Venugopal.  Single goal set: a new paradigm for IT megaproject success , 2005, IEEE Software.

[13]  Li-Te Cheng,et al.  Shared waypoints and social tagging to support collaboration in software development , 2006, CSCW '06.

[14]  David de Almeida Ferreira,et al.  Wiki Supported Collaborative Requirements Engineering , 2008 .

[15]  Athula Ginige,et al.  Guest Editors' Introduction: The Essence of Web Engineering-Managing the Diversity and Complexity of Web Application Development , 2001, IEEE Multim..

[16]  Masayuki Murakami,et al.  Blog as a Tool to Develop e-Learning Experience in an International Distance Course , 2006 .

[17]  Charlie B. Daniels,et al.  Complexity as a Cause of Failure in Information Technology Project Management , 2007, 2007 IEEE International Conference on System of Systems Engineering.

[18]  Michael Middleton,et al.  Integrative Document and Content Management Solutions , 2005, Encyclopedia of Information Science and Technology.

[19]  Margaret Oertig,et al.  The challenges of managing cross‐cultural virtual project teams , 2006 .

[20]  Andreas Braun.  A Framework to Enable Offshore Outsourcing , 2007, International Conference on Global Software Engineering (ICGSE 2007).

[21]  Kirsimarja Blomqvist,et al.  Managing distance in a global virtual team: the evolution of trust through technology‐mediated relational communication , 2005 .

[22]  Thomas J. Housel,et al.  Effective Use of Collaborative IT Tools: Nature, Antecedents, and Consequences , 2008, Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008).

[23]  Rafael Prikladnicki,et al.  Wholly Owned Offshore Subsidiaries for IT Development: A Program of Research , 2005, Proceedings of the 38th Annual Hawaii International Conference on System Sciences.

[24]  Katarina Stanoevska-Slabeva,et al.  Enterprise Mashups: Design Principles towards the Long Tail of User Needs , 2008, 2008 IEEE International Conference on Services Computing.

[25]  Heng-Li Yang,et al.  A new standard of on-line customer service process: Integrating language-action into blogs , 2009, Comput. Stand. Interfaces.

[26]  David R. Millen,et al.  Dogear: Social bookmarking in the enterprise , 2006, CHI.

[27]  Nicole Martin.  Keep your eyes on the enterprise : Emails, wikis, blogs, and corporate risk , 2007 .

[28]  Panagiotis Louridas,et al.  Using wikis in software development , 2006, IEEE Software.

[29]  D. Wilemon,et al.  Working Together Apart? Building a Knowledge-sharing Culture for Global Virtual Teams , 2004 .

[30]  Michael A. Cusumano.  Managing software development in globally distributed teams , 2008, CACM.