Co-production in health policy and management: a comprehensive bibliometric review

Background Due to an increasingly elderly population, a higher incidence of chronic diseases and higher expectations regarding public service provision, healthcare services are under increasing strain to cut costs while maintaining quality. The importance of promoting systems of co-produced health between stakeholders has gained considerable traction both in the literature and in public sector policy debates. This study provides a comprehensive map of the extant literature and identifies the main themes and future research needs. Methods A quantitative bibliometric analysis was carried out consisting of a performance analysis, science mapping, and a scientific collaboration analysis. Web of Science (WoS) was chosen to extract the dataset; the search was refined by language, i.e. English, and type of publication, i.e. journal academic articles and reviews. No time limitation was selected. Results The dataset is made up of 295 papers ranging from 1994 to May 2019. The analysis highlighted an annual percentage growth rate in the topic of co-production of about 25%. The articles retrieved are split between 1225 authors and 148 sources. This fragmentation was confirmed by the collaboration analysis, which revealed very few long-lasting collaborations. The scientific production is geographically polarised within the EU and Anglo-Saxon countries, with the United Kingdom playing a central role. The intellectual structure consists of three main areas: public administration and management, service management and knowledge translation literature. The co-word analysis confirms the relatively low scientific maturity of co-production applied to health services. It shows few well-developed and central terms, which refer to traditional areas of co-production (e.g. public health, social care), and some emerging themes related to social and health phenomena (e.g. the elderly and chronic diseases), the use of technologies, and the recent patient-centred approach to care (patient involvement/engagement). Conclusions The field is still far from being mature. Empirical practices, especially regarding co-delivery and co-management as well as the evaluation of their real impacts on providers and on patients are lacking and should be more widely investigated.

[1]  Stephen L. Vargo,et al.  On value and value co-creation: A service systems and service logic perspective , 2008 .

[2]  M. Newman,et al.  Scientific collaboration networks. II. Shortest paths, weighted networks, and centrality. , 2001, Physical review. E, Statistical, nonlinear, and soft matter physics.

[3]  S. Straus,et al.  Lost in knowledge translation: Time for a map? , 2006, The Journal of continuing education in the health professions.

[4]  Jean Pierre Courtial,et al.  Co-word analysis as a tool for describing the network of interactions between basic and technological research: The case of polymer chemsitry , 1991, Scientometrics.

[5]  Caleb M Trujillo,et al.  Document co-citation analysis to enhance transdisciplinary research , 2018, Science Advances.

[6]  A. Tahai,et al.  A revealed preference study of management journals' direct influences , 1999 .

[7]  Housing Lin,et al.  Department of Health White Paper - Our health our care our say: a new direction for community services , 2007 .

[8]  Stephen L. Vargo,et al.  Health Care Customer Value Cocreation Practice Styles , 2012 .

[9]  A. Baim-Lance,et al.  Health Care User Perspectives on Constructing, Contextualizing, and Co-Producing “Quality of Care” , 2016, Qualitative health research.

[10]  Stephen L. Vargo,et al.  Service-dominant logic: continuing the evolution , 2008 .

[11]  S. Gillard,et al.  Understanding recovery in the context of lived experience of personality disorders: a collaborative, qualitative research study , 2015, BMC Psychiatry.

[12]  J. Protheroe,et al.  Empowering people to help speak up about safety in primary care: Using codesign to involve patients and professionals in developing new interventions for patients with multimorbidity , 2017, Health expectations : an international journal of public participation in health care and health policy.

[13]  Serena Barello,et al.  Patient Engagement as an Emerging Challenge for Healthcare Services: Mapping the Literature , 2012, Nursing research and practice.

[14]  Trisha Greenhalgh,et al.  The Day-to-Day Co-Production of Ageing in Place , 2014, Computer Supported Cooperative Work (CSCW).

[15]  Tina Janamian,et al.  Achieving Research Impact Through Co‐creation in Community‐Based Health Services: Literature Review and Case Study , 2016, The Milbank quarterly.

[16]  Enrique Herrera-Viedma,et al.  25 years at Knowledge-Based Systems: A bibliometric analysis , 2015, Knowl. Based Syst..

[17]  S. Dixon,et al.  Clinical efficacy and cost-effectiveness of outpatient parenteral antibiotic therapy (OPAT): a UK perspective. , 2009, The Journal of antimicrobial chemotherapy.

[18]  Timothy J. Vogus,et al.  When the customer is the patient: Lessons from healthcare research on patient satisfaction and service quality ratings , 2016 .

[19]  M. Mort,et al.  Ageing with telecare: care or coercion in austerity? , 2013, Sociology of health & illness.

[20]  Kim Putters,et al.  Co-production in healthcare: rhetoric and practice , 2016 .

[21]  Trisha Greenhalgh,et al.  Co-production in practice: how people with assisted living needs can help design and evolve technologies and services , 2015, Implementation Science.

[22]  Yuh-Shan Ho,et al.  Bibliometric analysis of Severe Acute Respiratory Syndrome-related research in the beginning stage , 2004, Scientometrics.

[23]  Bram Verschuere,et al.  Co-production: The State of the Art in Research and the Future Agenda , 2012, VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations.

[24]  V. Bekkers,et al.  A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey , 2014 .

[25]  Rocco Palumbo,et al.  Contextualizing co-production of health care: a systematic literature review , 2016 .

[26]  S. Osborne,et al.  It Takes Two to Tango? Understanding the Co‐Production of Public Services by Integrating the Services Management and Public Administration Perspectives , 2013 .

[27]  M. Faber,et al.  Building a patient-centered and interprofessional training program with patients, students and care professionals: study protocol of a participatory design and evaluation study , 2018, BMC Health Services Research.

[28]  U. Mueller,et al.  Does physician-patient communication that aims at empowering patients improve clinical outcome? A case study. , 2006, Patient education and counseling.

[29]  Lars Iselid,et al.  Web of Science and Scopus: a journal title overlap study , 2008, Online Inf. Rev..

[30]  Henk F. Moed,et al.  Handbook of Quantitative Science and Technology Research , 2005 .

[31]  W. Sweileh Global research output on HIV/AIDS–related medication adherence from 1980 to 2017 , 2018, BMC Health Services Research.

[32]  M. Mura,et al.  The Evolution of Sustainability Measurement Research , 2018, International Journal of Management Reviews.

[33]  Howard D. White,et al.  Author cocitation: A literature measure of intellectual structure , 1981, J. Am. Soc. Inf. Sci..

[34]  Paul Bate,et al.  Experience-based design: from redesigning the system around the patient to co-designing services with the patient , 2006, Quality and Safety in Health Care.

[35]  Mary J. Culnan,et al.  Mapping the Intellectual Structure of MIS, 1980-1985: A Co-Citation Analysis , 1987, MIS Q..

[36]  J. C. Thomas Citizen, Customer, Partner: Rethinking the Place of the Public in Public Management , 2013 .

[37]  Henry G. Small,et al.  Co-citation in the scientific literature: A new measure of the relationship between two documents , 1973, J. Am. Soc. Inf. Sci..

[38]  Francisco Herrera,et al.  An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the Fuzzy Sets Theory field , 2011, J. Informetrics.

[39]  D. Berwick,et al.  The triple aim: care, health, and cost. , 2008, Health affairs.

[40]  P. Callaghan,et al.  Evaluation of a co‐delivered training package for community mental health professionals on service user‐ and carer‐involved care planning , 2017, Journal of psychiatric and mental health nursing.

[41]  Stephen L. Vargo,et al.  Evolving to a New Dominant Logic for Marketing , 2004 .

[42]  L. Wallace,et al.  What is co-production? , 2010 .

[43]  Maddalena Sorrentino,et al.  Health Care Services and the Coproduction Puzzle: Filling in the Blanks , 2017 .

[44]  A. Ramos-Rodríguez,et al.  Changes in the intellectual structure of strategic management research: a bibliometric study of the Strategic Management Journal, 1980–2000 , 2004 .

[45]  M E Newman,et al.  Scientific collaboration networks. I. Network construction and fundamental results. , 2001, Physical review. E, Statistical, nonlinear, and soft matter physics.

[46]  G. Ross Baker,et al.  Intellectual capital in the healthcare sector: a systematic review and critique of the literature , 2015, BMC Health Services Research.

[47]  Tony Bovaird,et al.  From Engagement to Co-production: The Contribution of Users and Communities to Outcomes and Public Value , 2012 .

[48]  Virgil Pasquale Diodato,et al.  Dictionary of Bibliometrics , 1994 .

[49]  M. Dent,et al.  Patient involvement in Europe--a comparative framework. , 2015, Journal of health organization and management.

[50]  Whitney Berta,et al.  Integrated knowledge translation (IKT) in health care: a scoping review , 2015, Implementation Science.

[51]  S. Värlander,et al.  Co-production in chronic care: exploitation and empowerment , 2016 .

[52]  J. Davies,et al.  An evaluation of Knowledge and Understanding Framework personality disorder awareness training: can a co-production model be effective in a local NHS mental health Trust? , 2014, Personality and mental health.

[53]  Ioan Fazey,et al.  Evaluating knowledge exchange in interdisciplinary and multi-stakeholder research , 2014 .

[54]  Robert P. Leone,et al.  Psychological Implications of Customer Participation in Co-Production , 2003 .

[55]  Zoe Radnor,et al.  A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach , 2013 .

[56]  Massimo Aria,et al.  bibliometrix: An R-tool for comprehensive science mapping analysis , 2017, J. Informetrics.

[57]  E. Ostrom Crossing the great divide: Coproduction, synergy, and development , 1996 .

[58]  Stephen L. Vargo,et al.  Service-dominant logic: reactions, reflections and refinements , 2006 .

[59]  Dawn Andrews,et al.  Clinical efficacy, cost analysis and patient acceptability of outpatient parenteral antibiotic therapy (OPAT): a decade of Sheffield (UK) OPAT service. , 2018, International journal of antimicrobial agents.

[60]  A. Bayraktar,et al.  OECD (Organisation for Economic Cooperation and Development) and environment. , 2010 .

[61]  Kate L. Daunt,et al.  Value Co-Creation through Patient Engagement in Health Care: A micro-level approach and research agenda , 2015 .

[62]  Stephen P. Osborne,et al.  From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation? , 2018 .

[63]  S. Gilardi,et al.  Co-production in Healthcare: Moving Patient Engagement Towards a Managerial Approach , 2016 .

[64]  M. Gilly,et al.  Gaining Compliance and Losing Weight: The Role of the Service Provider in Health Care Services , 2004 .

[65]  Ying Ding,et al.  Scholarly network similarities: How bibliographic coupling networks, citation networks, cocitation networks, topical networks, coauthorship networks, and coword networks relate to each other , 2012, J. Assoc. Inf. Sci. Technol..

[66]  A. Gray,et al.  Antibiotic management and early discharge from hospital: an economic analysis. , 2012, The Journal of antimicrobial chemotherapy.

[67]  J. Alford,et al.  Engaging Public Sector Clients: From Service-Delivery to Co-Production , 2009 .

[68]  David Boud,et al.  Co‐Production and Health System Reform – From Re‐Imagining To Re‐Making , 2009 .

[69]  L. Berry,et al.  Health Care , 2007 .

[70]  Tina Nabatchi,et al.  Varieties of Participation in Public Services: The Who, When, and What of Coproduction , 2017 .

[71]  C. Keller,et al.  Collaborative and partnership research for improvement of health and social services: researcher’s experiences from 20 projects , 2018, Health Research Policy and Systems.

[72]  V. Pestoff Citizens and co-production of welfare services , 2006 .

[73]  G. Rait,et al.  Supporting shared decision-making for older people with multiple health and social care needs: a protocol for a realist synthesis to inform integrated care models , 2017, BMJ Open.

[74]  M. Marsilio,et al.  The Intellectual Structure Of Research Into PPPs , 2011 .

[75]  Taco Brandsen,et al.  Co-production, the third sector and the delivery of public services , 2006 .

[76]  Cyril F. Chang,et al.  A bibliometric analysis of health economics articles in the economics literature: 1991-2000. , 2003, Health economics.

[77]  Mohammed Shahadat Uddin,et al.  Evolutionary dynamics of scientific collaboration networks: multi-levels and cross-time analysis , 2011, Scientometrics.

[78]  J. Alford,et al.  Why Do Public-Sector Clients Coproduce? , 2002 .

[79]  Gordon P. Whitaker Coproduction: Citizen Participation in Service Delivery , 1980 .

[80]  R. Rushmer,et al.  Embedded research: a promising way to create evidence-informed impact in public health? , 2018, Journal of public health.

[81]  A. Raan The use of bibliometric analysis in research performance assessment and monitoring of interdisciplinary scientific developments , 2003 .

[82]  FARIDEH OSAREH,et al.  Bibliometrics, Citation Analysis and Co-Citation Analysis: A Review of Literature I , 1996, Libri.

[83]  M. Honingh,et al.  User co-production of public service delivery: An uncertainty approach , 2015 .

[84]  Paul B Batalden,et al.  The interdependent roles of patients, families and professionals in cystic fibrosis: a system for the coproduction of healthcare and its improvement , 2014, BMJ quality & safety.

[85]  Pascale Carayon,et al.  Human factors of complex sociotechnical systems. , 2006, Applied ergonomics.

[86]  K. Debackere,et al.  Measuring Progress and Evolution in Science and Technology - Ii: The Multiple Uses of Technometric Indicators , 2002 .

[87]  E. Ostrom,et al.  CONSUMERS AS COPRODUCERS OF PUBLIC SERVICES: SOME ECONOMIC AND INSTITUTIONAL CONSIDERATIONS , 1981 .

[88]  Jean Adams,et al.  How do public health professionals view and engage with research? A qualitative interview study and stakeholder workshop engaging public health professionals and researchers , 2017, BMC Public Health.

[89]  E. Bjornsson,et al.  ‘To be treated as a human’: Using co‐production to explore experts by experience involvement in mental health nursing education – The COMMUNE project , 2018, International journal of mental health nursing.

[90]  Timo Dietrich,et al.  Co-designing social marketing programs , 2016 .

[91]  T. Bovaird Beyond Engagement and Participation: User and Community Coproduction of Public Services , 2007 .

[92]  P. Simcock,et al.  The impact of personalisation on people from Chinese backgrounds: qualitative accounts of social care experience , 2017, Health & social care in the community.

[93]  M. Fotaki Towards developing new partnerships in public services: users as consumers, citizens and/or co-producers in health and social care in England and Sweden. , 2011, Public administration.

[94]  V. Bekkers,et al.  Changing public service delivery: learning in co-creation , 2017 .

[95]  Massimo Aria,et al.  Foundations and trends in performance management. A twenty-five years bibliometric analysis in business and public administration domains , 2016, Scientometrics.

[96]  A. Raan,et al.  A bibliometric analysis of six economics research groups: A comparison with peer review , 1993 .

[97]  Bonnie Slade,et al.  Coproduction without experts: a study of people involved in community health and well-being service delivery , 2015 .

[98]  Enrique Herrera-Viedma,et al.  25years at Knowledge-Based Systems , 2015 .

[99]  T. Bovaird,et al.  From participation to co-production: widening and deepening the contributions of citizens to public services and outcomes , 2018 .

[100]  Steve Gillard,et al.  Patient and Public Involvement in the Coproduction of Knowledge , 2012, Qualitative health research.

[101]  F. Fusco,et al.  What is the stock of the situation? A bibliometric analysis on social and environmental accounting research in public sector , 2019, International Journal of Public Sector Management.

[102]  Taco Brandsen,et al.  Distinguishing Different Types of Coproduction: A Conceptual Analysis Based on the Classical Definitions , 2016 .

[103]  A. Fletcher,et al.  Development of a framework for the co-production and prototyping of public health interventions , 2017, BMC Public Health.

[104]  M. Dobrow,et al.  Paucity of qualitative research in general medical and health services and policy research journals: analysis of publication rates , 2011, BMC health services research.

[105]  Sridhar P. Nerur,et al.  The intellectual structure of the strategic management field: an author co‐citation analysis , 2008 .

[106]  K. Sault,et al.  The Recovery College: A unique service approach and qualitative evaluation. , 2016, Psychiatric rehabilitation journal.

[107]  Michael Seid,et al.  Coproduction of healthcare service , 2015, BMJ Quality & Safety.

[108]  Vincent Larivière,et al.  Canadian collaboration networks: A comparative analysis of the natural sciences, social sciences and the humanities , 2006, Scientometrics.

[109]  Hilde van der Togt,et al.  Publisher's Note , 2003, J. Netw. Comput. Appl..

[110]  J. Schneider,et al.  Research into practice: Collaboration for Leadership in Applied Health Research and Care (CLAHRC) for Nottinghamshire, Derbyshire, Lincolnshire (NDL) , 2012, Implementation Science.

[111]  Ivan Zupic,et al.  Bibliometric Methods in Management and Organization , 2014 .

[112]  J. Kidd,et al.  The development of a prototype measure of the co-production of health in routine consultations for people with long-term conditions. , 2015, Patient education and counseling.

[113]  Ian Patrick McLoughlin,et al.  INNOVATING RELATIONSHIPS , 2012 .

[114]  M. Petticrew,et al.  ‘Well London’ and the benefits of participation: results of a qualitative study nested in a cluster randomised trial , 2014, BMJ Open.

[115]  S. Osborne,et al.  Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? , 2016 .