Influence factors and process stages of knowledge transfer between NPD teams

Purpose – This paper aims to present a model that maps the relationship between factors and process stages of the knowledge transfer (KT) between new product development (NPD) teams. Design/methodology/approach – The model was constructed through a quantitative evaluation with scholars and practitioners of the NPD field. To evaluate the model and its usefulness, a practical application was carried out in two large Brazilian companies. Findings – A relationship model between 16 main influence factors and 11 stages of the KT process was obtained. It could be seen through the practical applications that the model helps companies to identify and prioritize improvement opportunities in the KT between NPD teams. Research limitations/implications – Prior studies had been concerned with the analysis of KT factors, but considering KT as an isolated act. So, this work has advanced in the deployment of the KT stages and the relationship of those with different influence factors. Practical implications – This paper b...

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