In order to meet the goal of user comfort of information displays, visual problems of video display terminal (VDT) work were studied through the analysis of visual functions in two experiments. Eye movement analysis, in Experiment 1, revealed that VDT operators had to move their eyes 2.5 times faster than traditional clerical workers. Lens accommodation, pupil size, and subjective visual comfort were investigated in Experiment 2. A significant correlation was found between the velocity of lens accommodation and the subjective visual comfort while viewing seven different displays (r = .809). A positive‐type cathode‐ray tube (CRT), which has dark characters on a light background, was ascertained to be the most appropriate display type, while working with a liquid crystal display (LCD) was considered to be the least visually comfortable, with the lowest accommodative velocity.
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