STRATEGIC TELEWORK AND THE CONCEPT OF FIT

This conceptual paper puts research on individual teleworker outcomes in the context of an open systems model of organisation. It is suggested that the concept of fit might be a useful way of conceptualising the task of designing and implementing effective telework interventions. The paper explores the concept of career anchor (Schein, 1996; 1978) and its potential utility for helping establish fit between individual teleworker and telework context. The concept of career anchor may also help understand the often reported problems in the relationship between teleworkers and their managers. Career anchor may also help explain teleworkers reaction to organisational control systems. The paper includes initial research questions that will provide a program of future research.

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