DEVELOPING META-QUALITIES: OUTCOMES AND IMPLICATIONS FOR HR ROLES

There is now a great deal written about the types of competencies that HR managers need. However, there is little known about how these might be acquired and which ones prove most valuable in carrying out HR tasks. This article provides insights into this issue from a study carried out in Ireland. The study examined HR managers’ perceptions of the ways in which their competencies changed over the time span of a management education process and the ways in which they utilised these competencies within their work situations. The study suggests that the acquisition and development of ‘metaqualities’ (Pedler et al. 1994) can be important to HR professionals in managing the complexity and ambiguity in their current roles.

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