Integrating Technology with Station Friendly Signage

This paper describes how computer technology has advanced rapidly in recent years. It describes how, often a technology is obsolete shortly after becoming available. Marketing has also contributed to the obsolescence of technology, making available to consumers every new device to claim a stronghold on the computer and telecommunications industry. There is a compelling trend in the transportation industry to adopt new technologies in digital communications. Providing real-time information is essential for agencies to maintain on-time schedules and to satisfy passengers. There is also an increased need for safety and security while maintaining system efficiency and passenger satisfaction. Rail service is growing throughout the US to reduce energy dependence and commute time in urban environments, thus improving quality of life. Signage and communication is a major component of the system. They are inseparable elements in transit design for providing safety and assistance to passengers. It is of greater value for disabled and elderly passengers, who have varying levels of difficulty negotiating the system and obtaining information. Although we embrace technology, we should be aware that too much could lead to confusion. Static signs are used to convey a message and are often permanent placeholders for information and direction. There should be careful balancing on the use of static and electronic signs. Static signs are essential for permanent identifications and directions and electronic signs are essential for real-time information.